Head of Retail Operations

Head of Retail Operations

This requires relocation to Saudi Arabia.

Location: Riyadh, Saudi Arabia (Frequent Travel Across the Kingdom)

Gross Monthly Salary: SAR 30,000 + Annual Bonus

About the Role

We are seeking a dynamic Head of Retail Operations to lead and optimize our nationwide fashion retail network. The ideal candidate will have deep expertise in mid-priced, large-range fashion/lifestyle brands within the Saudi market, with proven leadership in driving operational excellence, sales growth, and team performance.

Key Responsibilities

• Lead nationwide retail operations, ensuring achievement of sales and operational targets.
• Implement structured processes to drive consistency, efficiency, and high performance.
• Monitor KPIs and market trends to identify growth opportunities.
• Recruit, train, motivate, and manage high-performing retail teams.
• Oversee rewards, recognition, and incentive programs to boost engagement and results.
• Collaborate with Category, Supply Chain, and Marketing to align on weekly goals.

Qualifications

• 10-12 years of experience in managing mid-priced/large-range fashion retail operations (e.g., Max, Splash, BFL, Iconic, Forever 21, Red Tag, Lefties, Borders).
• Strong business acumen, numerical skills, and strategic decision-making ability.
• Proven leadership in the Saudi retail market with a disciplined, process-oriented mindset.
• Private health insurance.
• 21 business days of paid annual vacation, including flight tickets.
• Performance-based annual bonus of up to 4 months' salary.

Seniority level

• Director

Employment type

• Full-time

Job function

• Business Development and Sales

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