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Heads or Tails Assistant Manager

Redding, United States

About the Role:
The Assistant Manager plays a key role in supporting the department manager with the operational success of a single location. This role ensures that employees are supported and guided throughout their shift while enforcing service standards and maintaining a clean, safe work environment.


Essential Responsibilities:
  • Supervise staff during scheduled shifts and ensure tasks are completed
  • Assist with onboarding and training new employees
  • Help maintain proper inventory levels and complete restocking as needed
  • Assist with cost management
  • Open or close the location in line with store procedures
  • Assist with scheduling and managing labor
  • Lead by example to maintain a professional and welcoming atmosphere
  • Address minor performance or attendance issues and escalate when necessary
  • Step into various roles as needed during staff shortages
  • Support team morale and communication
  • Respond to customer inquiries or complaints appropriately
  • Ensure cleanliness and compliance with all food safety or retail standards
  • Lead Bartender Role


Core Competencies and Skills:
  • Strong organizational and problem-solving skills
  • Ability to prioritize and lead during fast-paced shifts
  • Team development and coaching
  • Attention to detail and accountability
  • Service-oriented mindset


Requirements:
  • 1–2 years of experience in a team lead or supervisory role
  • Ability to stand and walk for extended periods
  • Ability to lift and carry up to 50 lbs
  • Ability to bend, reach, and perform repetitive motions with hands and arms such as typing, writing, and cleaning
  • Must have strong interpersonal and communication skills, including verbal and written forms (e.g., team conversations, shift reports)
  • Must be able to communicate clearly and follow procedures in English
  • Must be available evenings, weekends, and holidays
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job
  • Must obtain a valid California Food Handlers Card within 60 days of hire if not already certified.
  • Must obtain a valid Responsible Beverage Service (RBS) certification from the California Department of Alcoholic Beverage Control within 60 days of hire if not already certified. If not already certified, training and certification will be provided by the company.


Other Duties:

This job description does not cover the entirety of tasks within the role. We reserve the right to implement changes at any time. We are committed to doing our best to foster an environment of open communication in order to best support our teams and individual team-members.

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