Health Unit Coordinator

Part Time/20 hours - hourly wage $21.26-$24.45 depending on qualifications and experience

Job Summary:

This position is responsible for managing the Health Information function within a skilled nursing facility. Assures all medical and clinical health records of clients are maintained in accordance with state and federal regulations and professional practice standards.

Essential Job Responsibilities:

1. Responsible for managing and maintaining all clinical health records, paper and electronic/computerized, within the nursing facility, from admission through discharge.

2. Develop systems and processes to ensure access to health information as needed by staff and physicians. Develops and maintains auditing systems to ensure completeness and accuracy of clinical health information.

3. Coordinating external appointments or procedures with family and transportation. May need to be an escort on appointments.

4. Maintains a system to ensure closed charts are complete and accurate. Coordinates and maintains schedules for retention and destruction of clinical records.

5. Relays information between nurses, physicians, patients and families. Respond to phone calls, emails, and messages. Facilitate communication with other facilities and external departments as needed.

6. Entering and updating patient information in electronic health records systems, ensuring accuracy and compliance with healthcare regulations.

7. Schedule and preparation of paperwork for internal physician appointments following Heritage policies and Medicare guidelines.

8. Other duties as assigned.

Competencies for all employees:

Heritage Values

Christian Heritage

We believe that our Christian heritage is an integral part of the care we provide.Valuing People
We believe that our success depends on an engaged workforce that is able to carry out meaningful work, has a clear organizational direction and the opportunity to learn in order to achieve a high standard of performance.

Customer-Focused Excellence

We will seek to understand our customer’s desires, respond to their voice and deliver a valuable experience.

Community Engagement

We believe we are an integral part of the communities we serve and will invest time and resources to benefit the communities, which will benefit those we serve.

Stewardship

We believe we must be good stewards of our financial resources to ensure adequate funds are available to fulfill our mission.

Leadership Competencies

Has a strong sense of urgency about solving problems and striving for excellence in Accountability and Trust - Relentless about accomplishing company priorities. Identifies what needs to be done and proactively takes prompt action to accomplish objectives and achieve goals performance to company strategies and goals. Instills mutual trust and confidence; creates a culture that fosters high standards of ethics; behaves in a fair and ethical manner toward others and demonstrates a sense of organizational responsibility, confidentiality and commitment of service.

Customer First Attitude - Makes the customer experience a primary focus of one’s actions; is accessible and provides prompt service. Develops and sustains mutually beneficial customer relationships. Quickly and effectively solves customer problems. Inspires, motivates, and guides others toward goal accomplishments. Consistently develops and sustains cooperative working relationships. Encourages and facilitates cooperation within the organization and with customer groups; fosters commitment, team spirit, pride, trust.

Interpersonal Communication - Adopts communication styles appropriate to the listeners and situation. Listens actively, asks questions, clarifies points and rephrases others' statements to check mutual understanding. Modifies communication in response to feedback from listeners.

Problem Solving and Managing Conflict - Identifies and analyzes problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems. Works effectively with others to resolve conflicts in a constructive way that builds the relationship and drives results.

Managing Performance - Sets clear goals for the employees and the work unit. Works with employees to set and communicate performance standards that are specific and measurable. Maintains methods to track employees’ progress and performance. Provides specific performance feedback as soon as possible after the event or action.

Empowering Leadership - Drives employee motivation and engagement within the organization. Develops a team and creates an environment where people understand and are energized about their goals and responsibilities. Provides rewards and recognition for organization and team contributions. Involves others in planning, problem solving, and accomplishing goals. Consistently develops and sustains cooperative working relationships. Encourages and facilitates cooperation by driving trust, clear expectations, accountability and effective team processes.

Supervisory Role: yes

Minimum Required Qualifications:

• High school diploma or GED

• Accreditation in Health Information Management or equivalent knowledge/experience, including medical terminology, coding, and transcription.

• 1 to 3 years related job experience, including with electronic medical records

• Ability to communicate effectively in both written and verbal formats

• Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, Resident’s Bill of Rights, HIPAA, OSHA, Universal Precaution, AWAIR, Right to Know, and MSDS.

Preferred Qualifications:

• Prior management/supervisory experience

• Prior experience working with seniors