Healthcare Billing Supervisor

Billing Supervisor

Reports To: Healthcare Billing Manager / Office Manager

Job Overview

Omega RCM Solutions is seeking an experienced and motivated Billing Supervisor to oversee daily billing operations and support the performance of the billing team. This role serves as a working supervisor responsible for assisting staff with complex billing and collections issues while ensuring productivity, accuracy, and compliance within the Revenue Cycle Management (RCM) process.

The ideal candidate will possess strong leadership abilities, in-depth medical billing knowledge, and the ability to foster accountability, teamwork, and operational efficiency in a fast-paced healthcare environment. This position bridges the gap between frontline billing staff and upper management by providing hands-on operational oversight and team support.

Core Responsibilities

• Supervise daily billing and collections activities for assigned team members
• Assist staff with complex claims, denials, insurance follow-up, and account resolution
• Monitor employee productivity, accuracy, and workflow performance
• Provide ongoing coaching, training, and support to billing staff
• Conduct quality reviews to ensure claims are submitted accurately and timely
• Enforce company policies, procedures, and compliance standards, including HIPAA regulations
• Communicate team concerns, workflow issues, and operational updates to leadership
• Assist with onboarding and training of new employees
• Help identify workflow improvements to increase efficiency and reduce denials
• Support escalation and resolution of payer-related issues
• Maintain professionalism and positive communication with providers, staff, and insurance representatives
• Assist leadership with special projects, reporting, and operational initiatives as needed

Qualifications

• Certificate in Medical Billing and Coding, Associate degree, or equivalent healthcare billing experience preferred
• Minimum 3 years of medical billing or revenue cycle experience required
• Previous leadership, supervisory, or team lead experience preferred
• Strong understanding of insurance claims processing, denials management, collections, and payer guidelines
• Experience working within EMR/EHR and practice management systems preferred

Required Skills

• Strong knowledge of Revenue Cycle Management processes
• Leadership and team management skills
• Excellent problem-solving and critical-thinking abilities
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational and follow-up skills
• Professional verbal and written communication
• Microsoft Office proficiency, including Outlook, Excel, and Word
• Detail-oriented with strong analytical skills
• Ability to maintain confidentiality and compliance standards
• Positive attitude and strong customer service skills

Work Environment & Expectations

• Ability to handle high-volume workloads and meet productivity expectations
• Must be dependable, self-motivated, and adaptable to changing priorities
• Expected to maintain a professional and collaborative work environment

Disclaimer

The responsibilities listed above are intended to describe the general nature and level of work performed by employees in this position. Duties and responsibilities may change at any time based on business needs. Employees may be assigned additional responsibilities as necessary.

What We Offer

Pay: Commensurate with experience.

Benefits:

• Health insurance
• Dental insurance
• Vision Insurance

Work Location: In person

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person