Healthcare Customer Service Representative - Onsite

We are an exclusively pediatric respiratory Durable Medical Equipment (DME) company whose primary focus is to improve healthcare for the Children of Texas. We are seeking dedicated, positive, experienced individuals to join our team.

Starting pay is $16 to $16.50/hour. Employees have potential to increase base wage, after successful 90-day period. Increase based on experience and skill level.

We offer a comprehensive benefits package including paid medical, dental, vision, Paid Time Off, paid company recognized holidays, 401(K) and profit sharing programs.

Job Responsibilities:

· Monthly contact with customers to confirm need for continued supplies

· Monthly ordering of needed supplies

· Verify demographic and patient insurance coverage

· Take inbound patient and referral source calls

· Facilitate communication to other team regarding a patient’s account status

Job Requirements:

· High school diploma or GED equivalent

· Insurance reimbursement knowledge

· Prior healthcare experience

· Strong customer service and computer skills

· Prior DME experience preferred

· Prior Medicaid experience preferred

· Prior Brightree experience preferred

Because of our patient population, bilingual applicants are preferred.

No phone calls or walk-ins please.

EOE

Job Type: Full-time

Pay: $16.00 - $16.50 per hour

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 3 years (Preferred)
• healthcare: 1 year (Preferred)
• Insurance verification: 1 year (Preferred)
• DME: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person