Healthcare Reception Specialist

We are looking for a warm, organized, and service-focused Front Desk Patient Coordinator to join our growing optometry practice.

Our front desk team plays a vital role in creating an exceptional patient experience from the moment someone walks through the door. If you enjoy helping people, staying organized in a fast-paced environment, and being part of a supportive healthcare team, we would love to meet you.

What You'll Do

• Welcome and check in patients with professionalism and warmth
• Create a positive first impression for every patient and visitor
• Answer phones and assist patients with scheduling and questions
• Manage the daily appointment schedule efficiently
• Verify insurance and collect copays/payments
• Maintain accurate patient records in our electronic system
• Coordinate with doctors and clinical staff to keep patient flow smooth
• Help maintain a clean, welcoming reception area

What We're Looking For

• Outstanding customer service skills and a friendly, professional demeanor
• Strong communication skills and attention to detail
• Ability to multitask and stay organized in a busy environment
• Comfortable working with computers and electronic medical records
• Positive attitude and strong team mentality
• Familiar with Google Workspace and computer literacy

Preferred (But Not Required) Experience

• Prior experience in an optometry or ophthalmology office
• Experience with medical scheduling or insurance verification
• Familiarity with Crystal Practice Management or other EMR systems

Why You'll Love Working With Us

• Supportive and team-oriented environment
• Opportunity to learn and grow within a healthcare practice
• Competitive pay based on experience
• Full benefits available for full-time employees

We are looking for someone who truly enjoys helping patients and takes pride in delivering excellent service every day.

If this sounds like you, we’d love to hear from you!

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

• Employee discount
• Free parking
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance

Medical Specialty:

• Ophthalmology

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person