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Healthy Start Care Coordinator
Purpose:
The Healthy Start Care Coordinator supports the health and well-being of pregnant and parenting women, fathers/partners, infants, and children (up to 18 months) through the Healthy Start program. This role primarily provides one-on-one care coordination using a family-centered, strength-based, and trauma-informed approach.
Responsibilities:
- Engages in community outreach efforts, including canvassing, events, partnerships, targeted outreach, and other activities identified in the Healthy Start outreach plan to recruit and retain program participants.
- Provides individualized care coordination, including education, system navigation, referrals to community resources, and follow-up to ensure successful access to services.
- Conducts visits in participant homes, community settings, agency offices, or through virtual/phone formats.
- Conducts screenings and develops, implements, and updates individualized care plans; monitors progress and adjusts strategies accordingly. Supports participants in navigating healthcare and social service systems, including scheduling appointments and removing potential barriers.
- Offers education using evidence-based health and parenting curricula, as identified by the program.
- Uses interpretation or translation services as needed to ensure accessible care.
- Provides support to Healthy Start group-based health and parenting education sessions as needed, including creating a safe, welcoming environment that promotes learning and peer connection.
- Coordinates and/or provides group logistics, including enrollment, transportation (using an agency vehicle), childcare, and interpretation.
- Conducts individualized follow-up support as needed for group participants.
- Represents the program in the Healthy Start Consortia and community collaborations as assigned.
- Maintains timely, accurate, and confidential documentation in compliance with program standards. Participates in team meetings, supervisions, trainings, and agency meetings as assigned.
- Manages time, schedule, and workload responsibilities effectively.
- Participates in quality improvement projects.
- Engages in ongoing professional development.
Qualifications:
- High School Diploma/GED with 2 years of experience with young children, parents and/or families or an associate degree is required; Bachelor’s degree is preferred
- Ability to work respectfully with all populations
- Ability to effectively engage with clients and community partners about program services
- Good working knowledge of community resources and accessing these resources preferred
- Complies with accepted professional standards and practice
- Ability to work effectively with a multi-disciplinary team
- Ability to work with the management information system and complete data entry
- Mandatory Reporter of Child and Dependent Adult abuse training certification (within 30 days of hire)
- Must have valid Iowa driver's license, auto liability insurance and reliable transportation if driving is required
- Successful completion of pre-employment physical, drug screen, 2-step TB test and background check
Working Conditions:
- Physical requirements: Light work, sitting most of the time, exerting up to 20 pounds of force frequently, and/or a small amount of force constantly to move objects.
- Physical activities: Climbing, Balancing, Stooping, Kneeling, Crouching, Crawling, Reaching, Standing , Walking, Pushing, Pulling, Lifting, Talking, Fingering (picking, pinching, typing, etc.), Hearing, Grasping (applying pressure with fingers and palm), Repetitive motions, Feeling (perceiving size, shape, texture, temperature by touching), Visual acuity (field of vision for analyzing data, viewing computer, using measurement devices, operating machines, determining accuracy or neatness, and/or making general observations)
- Environment: Exposure to varied temperatures, communicable diseases, dust, and stairs
- Time: Ability to be flexible with a varying schedule and programmatic requirements
- Travel: Required between locations
These characteristics are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: This job description is not intended to be all-inclusive. You may be required to perform other duties to meet the on-going needs of the organization.
EveryStep is an equal opportunity employer. Employment practices are implemented without regard to race, creed, color, sex (including pregnancy), sexual orientation, gender identity, citizenship, national origin, religion, veteran status, genetic information or on the basis of age or physical or mental disability unrelated to ability to perform the work required.
About EveryStep
One of Iowa’s oldest nonprofits, EveryStep has provided health care and community services since 1908. Our team of experts are driven by a single purpose - to care for people and connect them with support at every step of their journey. Each year, we help thousands of Iowans cope in times of crisis and move forward with stability, dignity, and hope.
The diversity and breadth of our programs ensure that we can meet a variety of needs at once and provide ongoing assistance over time. More than 30 programs and services:
- Deliver in-home care to people who are ill, injured, or facing the end of life
- Offer compassionate support to families experiencing grief and loss
- Assist new and expecting parents and support the healthy development of young children
- Help Iowans navigate complicated health care and social systems
- Walk alongside refugees and immigrants arriving in our community
- Bring wellness services to places where people are
Serving Iowa from 11 locations, nearly 400 employees and hundreds of volunteers are committed to EveryStep’s mission: We empower individuals, support families, and strengthen communities. There is at least one EveryStep program available to residents in every Iowa county. Every program is important and contributes to our mission.
EveryStep is an equal opportunity employer. Employment practices are implemented without regard to race, creed, color, sex (including pregnancy), sexual orientation, gender identity, citizenship, national origin, religion, veteran status, genetic information or on the basis of age or physical or mental disability unrelated to ability to perform the work required.
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