Hearing Level Case Manager

Are you ready to take the next step in your career?

At Olinsky Law Group, we’re more than just a workplace — we’re a team that values growth, collaboration, and professional development.

We’re a Social Security Disability law firm seeking motivated, detail-oriented individuals who are eager to make a difference and grow with us!

This position provides support to the attorneys and representatives for hearing level cases. They are responsible for the development and handling of assigned cases from the time a hearing is scheduled until a decision is made from an Administrative Law Judge (ALJ). The Case Manager shall serve as the main contact between the claimant and the hearing representative.

The primary responsibilities and duties include:

• Maintaining client files, updating and checking on statuses regularly with a focus on deadline
• Drafting letters, correspondence and legal documents to send to ALJ’s and medical providers with attention to detail
• Independently monitor and handle all statues which are representative of deadlines with the Social Security Office of Hearings Operations
• Serve as the primary contact with assigned clients on the phone or in person to best determine their needs
• Send detailed emails to attorneys and representatives outlining all communications with clients or in relation to clients
• Triage all incoming mail relating to assigned clients and process as necessary
• Request records from medical providers
• Follow up calls to medical providers as necessary to ensure receipt of requested documentation
• Review medical records for date ranges, removing duplicates as necessary using a PDF viewer
• Download and upload supporting documents, letters, etc. using the Social Security Administration’s Business Services online
• Request and collect information from client such as releases and other documentation
• Assist other Case Managers as necessary promoting a teaming environment
• Answer incoming phone calls to assist receptionist
• Other tasks as assigned

Education and experience required:

• Bachelor's Degree or higher is preferred; Associate degree and/or paralegal certificate or two years of relevant work experience is required
• Customer service skills and experience is required
• Experience with multi-line phone systems, Microsoft Office Suites and data entry is required
• Prior legal and/or Social Security experience is a plus
• Experience with WORLDOX and Prevail is a plus

Job Type: Full-time

Benefits:

• Paid Time Off
• 401(k)
• Health insurance
• Dental insurance
• Vision Insurance
• Life insurance
• Health Savings Plan

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person