Heavy Equipment Technical Solutions Expert

Position Title: Heavy Equipment Technology Solutions Expert

Reports To: Vice President of Sales

Exempt/Nonexempt: Exempt

Department: Sales

Location(s): Holmes, NY

**Starting salary $70,000 plus commission - Company truck is provided

JOB SUMMARY

Supporting the sales team by effectively demonstrating the advantages and benefits of utilizing Komatsu’s progressive technology to internal and external customers. Technology Solutions Experts understand Smart Construction technology and how to incorporate it into customers fleets for improved productivity. This role is designed to fully support Komatsu I-machine’s, by understanding all technologies related to GPS guided heavy equipment.

PRIMARY RESPONSIBILITIES

• Coordinate grade control demonstrations in conjunction with sales team.
• Effectively demonstrate to customers the unique value of available technology.
• Communicate with manufacturers related to Smart Construction technology.
• Provide consistent product support and training to customers.
• Manage machine control product inventory.
• Manage grade control sales and rental activities.
• Provide basic technology troubleshooting procedures to company technicians.
• Facilitates communication between the customer, Komatsu, and local Topcon dealer.
• Performs other related duties as assigned.

ORGANIZATIONAL RESPONSIBILITIES AND/OR SECONDARY RESPONSIBILITIES:

• Bring energy/ambition/innovation to the team to aggressively pursue goals, enacting real change within the CN Wood organization and at the customer jobsite. Creatively work with other teams/departments to overcome obstacles and maximize limited resources.
• Assist Smart Construction Manager with tasks as assigned.
• Cooperates with employees of other departments.

ORGANIZATIONAL RESPONSIBILITIES AND/OR SECONDARY RESPONSIBILITIES

• Trade show support as needed
• Develop internal and external processes to standardize demo and rental activity
• Collaborate with Accounting and Finance to track inventory return on investment
• Support new business system implementation
• Other duties as assigned

QUALIFICATIONS / EXPERIENCE / ATTRIBUTES

• Exceptional communication skills.
• Commitment to providing excellent customer service.
• Ability to learn heavy equipment operation.
• Knowledge of- and experience with - precision GPS products.
• Basic understanding of computer networks, systems, and software.
• General land/construction surveying knowledge.
• Ability to utilize land/construction surveying equipment.
• Strong construction knowledge and experience.
• Civil Engineering experience is a plus.
• This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.
• Candidate must possess C.N. Wood’s Core Values: We are ONE C.N. Wood. Each person and department may have their own identity, but together we are a team. We promote respect, teamwork, open communication, and cooperation across the entire organization. Our customers come first; we strive to do more than they expect. We have integrity; we play to win, but we don’t cheat. We are better than we were yesterday, but not as good as we’ll be tomorrow. Our prior self is the only competition we measure ourselves against.

WORKING CONDITIONS

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level.

EEO STATEMENT

C.N. Wood is an equal opportunity employer that values the strength diversity brings to the workplace. It is our policy that we will not discriminate against any person based on race, color, religion, sex, national origin, ancestry, disability, or veteran status.