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Heavy Maintenance Technical Representative 3
Company Overview
Metrea is a defense company dedicated to translating commercial innovation into solutions for the hardest problems in national security. With deep mission expertise, Metrea focuses on delivering effects-as-a-service across Aerospace, Electromagnetic & Cyber, Digital & Synthetic domains via its capability groups. Metrea also consists of six support groups (Operations, People, Finance, Legal, Strategy and Solutions) that guide the development of specific capabilities that Metrea's files (product, projects, programs etc.) leverage to achieve their targets.
Group Overview
Air Mobility Group (AIRMOB) is responsible for developing and delivering Metrea’s aerial refueling (AAR) capabilities, ensuring the readiness and operational effectiveness of the tanker fleet. AIRMOB oversees fleet management, maintenance, and airworthiness, working to sustain and enhance refueling operations. It manages the integration of new processes and technologies, ensuring that tanker aircraft remain mission-ready through effective logistics, maintenance oversight, and regulatory compliance. By coordinating across various teams, AIRMOB ensures the fleet meets both current and future operational needs, supporting a range of specialized air mobility missions.
Position Summary
The Heavy Maintenance Technical Representative serves as a KC-135 systems Subject Matter Expert (SME) supporting Metrea Air Mobility’s Maintenance & Airworthiness Capability Area.
This role provides on-site oversight, technical authority, and execution leadership during heavy maintenance events (to include Periodic, Planned Depot Maintenance, and identified heavy maintenance events).
Role and Responsibilities
- Serve as the on-site Technical Representative and primary point of contact with third-party MRO for assigned aircraft inputs
- Review, evaluate, and approve non-routine maintenance task cards, including validation and authorization of labor hour estimates to ensure accuracy, scope alignment, and cost control
- Assume responsibility for assigned aircraft inputs from induction through delivery, ensuring schedule, quality, and cost objectives are met
- Audit and approve completed vendor task cards for accuracy, completeness, and compliance
- Provide oversight of third-party MROs
- Serve as a KC-135 systems Subject Matter Expert (SME)
- Ensure compliance with FAA and Metrea standards
- Support logistics and vendor coordination
- Maintain aircraft status reporting and documentation
- Oversee aircraft delivery and redelivery activities
- Supervise on-site Metrea team members at heavy maintenance events as required
- Exercise independent judgment in the evaluation of discrepancies, work scope, and maintenance execution within assigned authority
Skills and Experience
- Strong FAA regulatory knowledge
- Technical troubleshooting and analysis
- Commercial heavy maintenance (MRO) experience required, including interaction with third-party maintenance providers
- Strong communication and organizational skills
- Ability to manage multiple priorities
Additional Eligibility Qualifications
- High school diploma required; Associate degree preferred
- A&P License required
- 10–15+ years aircraft maintenance experience, with demonstrated involvement in heavy maintenance (PDM/MRO) environments
- Boeing C-135 Variant experience desired
- Heavy maintenance / PDM experience preferred
- Level will be determined based on demonstrated ability to independently manage heavy maintenance events and oversee MRO execution
Our Firmware
Metrea’s single core value, “rooted in humility,” is supported by four key attributes: entrepreneurial, systematic, discerning, and over-deliver. These attributes, combined, form our Teammate Firmware, our culture. We explore these attributes during the hiring process when we grow our teams and continually support the growth of our culture. We are a hyper-collaborative, dynamically hierarchical organization united by a passion for what we do, how we do it, who we do it with, and who we do it for.
Benefits
Work Authorization / Security Clearance
Must be US Citizen
AAP/EEO Statement
Position Type and Expected Hours of Work
This is a full-time, exempt position supporting heavy maintenance operations across multiple locations.
While standard business hours are typically Monday through Friday, this role requires a high degree of flexibility to meet operational demands. Work hours are driven by aircraft maintenance schedules, MRO production timelines, and program priorities, rather than a fixed daily schedule.
The Heavy Maintenance Technical Representative is expected to:
- Work extended hours as required to support active maintenance events
- Support nights, weekends, and holidays when necessary
- Align work schedules with third-party MRO shifts and critical path activities
- Be available for on-call support during heavy maintenance events and aircraft recovery situations
This position requires a results-driven approach, where workload and presence are dictated by maintenance execution and aircraft delivery requirements.
Hybrid
Work Environment
This position operates in a dynamic, multi-location environment with primary duties performed at third-party Maintenance, Repair, and Overhaul (MRO) facilities, aircraft hangars, and operational ramp locations. Limited work may be performed in office or remote settings for coordination, planning, and reporting.
The role routinely involves:
- Working in aircraft hangars, maintenance docks, and active airfield environments
- Exposure to high noise levels, moving equipment, aircraft systems, and industrial hazards
- Operating in non-climate-controlled environments, including extreme heat, cold, humidity, and varying weather conditions
- Performing work in confined spaces, elevated work platforms, and around large aircraft structures
Physical requirements include:
- Standing and walking for extended periods
- Climbing ladders, maintenance stands, and aircraft structures
- Bending, kneeling, crawling, and reaching overhead
- Lifting and carrying up to approximately 50 pounds
This role requires close, continuous coordination with:
- Third-party MRO personnel
- Maintenance technicians and inspectors
- Engineering, logistics, and quality teams
The Heavy Maintenance Technical Representative is expected to maintain a strong on-site presence during active maintenance events, providing direct oversight, technical leadership, and real-time decision-making in a fast-paced, high-accountability environment.
Travel
Travel is a core component of this role and is expected to average approximately 50%, depending on assignment and maintenance schedule.
Travel requirements are driven by active heavy maintenance events, aircraft inputs, and program priorities, and may vary based on operational demand. Occasional increases in travel may be required to support critical maintenance activities, aircraft recovery efforts, or schedule changes.
Travel includes both domestic and international assignments, often for extended durations aligned with heavy maintenance events.
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