Help Desk Administrator

Senior Helpdesk Administrator

Location: Phoenix, AZ 85009 ( Onsite )

3 Months Contract

Job Description:

The Senior Helpdesk Administrator supports desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, internally developed custom applications, etc. Position is restricted to local candidates and job duties cannot be performed remotely.

Knowledge and Experience

Minimum 3-5 years working experience in an IT field

• Customer service and interaction
• Intune
• O365 Experience (including OneDrive, Office products, SharePoint, etc.)
• Familiarity with software installation
• PowerShell commands and scripting experience
• Experience with Active Directory, DNS, and DHCP
• AWS SysOps and infrastructure/architecture
• PowerShell scripting and automation
• Palo Alto firewall
• IIS
• Intune Administration

Potential certs: AWS, Microsoft, or network-related certs, A+, Network+, Security+, any Microsoft Certs