Help Desk Position with Microsoft and Telephony Skills

About us

NATIONAL provides business technology products, services, and solutions to thousands of small, medium and large organizations throughout the Northeast.

**Senior System Engineer** *Job Overview:* We are looking for a skilled Senior System Engineer to join our team in [Location]. As a Senior System Engineer, you will play a crucial role in designing, implementing, and supporting various network and server applications. You will be responsible for system administration, network management, backup and recovery, virtualization, and data center management.

*Duties:*

- Design and implement network infrastructure solutions utilizing cutting-edge networking and storage products and technologies.

- Collaborate with clients to assess their networking needs and propose suitable solutions.

- Conduct evaluations and audits of existing network environments to identify areas for enhancement and suggest solutions.

- Configure and deploy network switches, routers, wireless access points, and other networking devices.

- Install and deploy server hardware components including processors, memory, storage devices, and network adapters.

- Troubleshoot network issues and provide technical resolutions. - Monitor network performance and optimize as needed.

- Work closely with cross-functional teams to ensure successful project implementation.

- Provide technical support to customers during pre-sales and post-sales phases.

- Keep abreast of the latest networking technologies.

*Qualifications:*

- Bachelor's degree in computer science, information technology, or related field. Relevant certifications are a plus.

- Proven experience in designing and implementing IT solutions using switches, routers, wireless controllers, and access points.

- Familiarity with network security technologies such as firewall configuration, VPNs, and intrusion detection/prevention systems.

- Strong knowledge of server virtualization technologies like VMware or Hyper-V.

- Proficiency in network troubleshooting and performance optimization.

- Experience with network management tools and protocols. -

- Excellent communication skills for effective collaboration with clients and internal teams.

- Strong analytical skills with problem-solving abilities.

- Ability to work independently while managing multiple projects simultaneously. If you are a talented Senior System Engineer with expertise, we invite you to apply for this exciting opportunity. Join us in delivering innovative solutions that drive our company's success.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you willing to come to the office every day?

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Exchange: 1 year (Required)
• Microsoft Azure: 1 year (Required)

Ability to Commute:

• Albany, NY 12203 (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person