Help Desk- Receptionist

We are looking for a professional and welcoming Receptionist to be the first point of contact for our organization. The ideal candidate will be responsible for managing front desk operations, delivering exceptional customer service, and supporting day-to-day administrative functions. Applicants must be UAE Nationals or Adults of Emirati Women Nationals.

Key Responsibilities

• Greet and welcome visitors, clients, and staff in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls and emails to the appropriate departments.
• Manage the front desk area, ensuring it is clean, organized, and presentable at all times
• Handle incoming and outgoing mail, courier deliveries, and packages.
• Provide general administrative support including filing, data entry, and document preparation.
• Liaise with internal departments and external stakeholders as required.
• Handle customer inquiries and complaints with professionalism and escalate when necessary.
• Monitor and manage office supplies inventory and coordinate replenishment

Requirements & Qualifications

• Diploma or Bachelor's degree in Business Administration, Communications, or a related field is preferred.
• Prior experience and knowledge in customer service and client handling.
• Good communication and interpersonal skills — both verbal and written.
• Professional appearance and demeanor with a friendly and approachable attitude.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize in a fast-paced environment.
• Strong organizational and time management skills.
• High level of discretion and confidentiality.
• Fluency in Arabic & English is required; knowledge of other languages is an advantage.

Core Competencies

• Customer Focus
• Communication Excellence
• Attention to Detail
• Problem-Solving
• Teamwork & Collaboration
• Adaptability

Job Type: Full-time

Pay: AED12,000.00 per month

Application Question(s):

• Do you have local accent?

Work Location: In person