Help Desk Technician – Customer-Facing IT Support (Remote)

Trabajo De Detalle

• Job ID 776840 Búsqueda de Empleo
• Experiencia 2 Años
• Género Indistinto
• Vehículo Propio No
• Etapa educativa Formación Profesional
• Rango de Edad Mínima Joven (19 - 26 años)
  
  

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Descripción Del Trabajo

Phi International, Inc. is seeking a proactive and customer-oriented Help Desk Technician to provide remote IT support to end users. The selected candidate will troubleshoot hardware, software, and network issues, assist users through phone and email support, maintain ticketing systems, and ensure smooth IT operations. Ideal for candidates with strong communication skills and experience in customer-facing technical support roles.

Habilidades requeridas

Basic networking knowledge Excellent verbal and written communication Excellent verbal and written communicationAbility to multitask and prioritize tasks Experience with ticketing systems Hardware and software installation/configuration Knowledge of Windows and macOS Remote assistance tools Technical support and troubleshooting