Hematology Strategic Account Manager, Northeast

The Hematology Strategic Account Manager is responsible for the sale and support of Stemline products to both existing and potential customers. The goals of this position are to acquire new customer business, increase market share through acquiring new accounts or expanding business in current customers, develop and encourage strong customer relationships, build brand loyalty, and to provide customer satisfaction.

• Sell products to all potential and existing customers in designated territory to achieve overall territory revenue goals.
• Create strategic business plans for all key customer opportunities.
• Serve as a key business partner to clients and develop and maintain strong business relationships.
• Track, report and analyze territory opportunities with the National Sales Director (NSD) on a routine basis.
• Develop relationships with hospital HCPs through conversations, meetings, participation in conferences; make new contacts within hospital and identifies key decision makers to facilitate future orders.
• Provides post-sales support for all territory business.
• Responds to customer needs and complaints regarding products and/or service by developing feasible solutions or working with other related personnel (e.g. clinical, marketing, etc.) to develop optimal solutions.
• Plan, prioritize, monitor, and track all sales cycle events utilizing CRM.
• Monitor and report customer satisfaction, support, or issues, to the Regional Sales Director.
• Monitor and update individual forecasted product volume data on a regular basis.
• Responsible for meeting individual sales/business targets as provided by Management.
• Attend all required Quality & Compliance training at the specified interval.
• Ability to work flexible hours and weekends to meet business and/or customer needs as directed.
• Participates in any and all work activities as assigned by management.
• Build Compliance into all aspects of their work by maintaining compliance to all Federal and State regulatory requirements.

• Bachelor’s Degree.
• Minimum of 7 years pharmaceutical/biologic experience with at least 3 years in hematology/oncology.
  • Rare disease experience is preferred.
• Proven sales track record in the relevant product line.
• Must have a valid driver’s license.
• Clinical knowledge of hematology/oncology product category, in particular, biologics.
• Solid understanding and application of business concepts, procedures and practices.
• Demonstrated ability to exceed business plan/quota, and able to develop sales plans for all required opportunities.
• Capable of managing time and resources within the assigned territory in conjunction with near-term plans to ensure the territory’s objectives are achieved.
• Ensure compliance with governmental and Stemline regulations. Maintaining honesty, integrity and excellent work ethic.
• Able to enhance teamwork within the region and maintain a collaborative relationship with all levels of the organization.
• Implement assigned operations within an established budget.
• Able to influence others and function effectively in a team environment.
• Excellent interpersonal, organizational, communication and listening skills.
• Entrepreneurial approach to market environments.
• Basic to intermediate Microsoft Office skills in Excel, Word and Outlook and CRMs.
• Travel is required to customer sites, including overnight travel that will vary depending on territory.
  • Minimum expected travel is 50%+

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