Hiring Experienced CSR Agents

Toyzone. pk, Pakistan’s leading online toy store, is seeking a motivated and customer-oriented Male Customer Service Representative to join our team. If you have a knack for customer care, are skilled in upselling, and have experience working with tools like Excel and Google Sheets, we’d love to hear from you!

Key Responsibilities:

• Order Confirmation: Confirm customer orders over the phone in a friendly and professional manner.
• Upselling: Introduce and recommend additional toys or related products to customers to enhance their shopping experience.
• Customer Interaction: Respond to customer queries and ensure customer satisfaction.
• Data Management: Use Microsoft Excel and Google Sheets for maintaining records and generating reports.
• Coordination: Collaborate with internal teams to ensure smooth order processing and delivery.

Requirements:

• Experience: Minimum 1 year of customer care or related experience.
• Skills:
• o Strong communication and persuasion skills.
• o Ability to upsell products effectively.
• o Proficiency in Microsoft Excel and Google Sheets.
• Gender: Male candidates only.

Why Join Toyzone. pk?

• Competitive salary package
• Opportunity to work in a dynamic and rapidly growing e-commerce environment.
• Supportive and team-focused work culture.

How to Apply:
If you meet the criteria, send your CV to barkatullah192@gmail.com with the subject line "Application for CSR Position – Toyzone. pk".

Job Type: Full-time

Pay: Rs25,000.00 - Rs35,000.00 per month

Work Location: In person