HIRING NOW! *URGENT*| US Customer Service Executive | Night Shift

Walk in directly – no appointment needed!
Join a team where your growth, learning, and career stability are a priority. Build your career in U.S. legal operations with Bolster Legal!

Specialized Roles (Multiple Openings)

1. Medical Records Retrieval Clerk

• Draft & send HIPAA requests
• Follow up with U.S. providers (phone/email)
• Ensure compliance with CA state timelines (15 days)
• Organize & upload medical records in CMS

2. Lien Negotiations Specialist

• Identify & track medical liens (Medicare, Medi-Cal, private subrogation)
• Negotiate directly with lienholders
• Secure reductions & calculate final lien payoffs

3. Case Manager

• Manage workflow of U.S. Personal Injury cases
• Review & index medical records & evidence
• Draft factual/medical summaries for demand packages
• Coordinate between Records & Lien teams

4. Intake Specialist

• Handle inbound calls during U.S. hours
• Conduct structured, empathetic client interviews
• Gather facts (incident, injury, insurance) & secure HIPAA authorizations
• Log data into CRM with accuracy

Minimum Qualifications

• 1+ year experience in BPO/KPO (US legal/insurance/healthcare preferred)
• Excellent English (spoken & written) – must be professional with U.S. clients
• Strong MS Excel/Word skills (CMS/CRM familiarity is a plus)
• Willing to commit to onsite US Shift (Mon–Fri)

Walk-In Interview Details

• Days: Monday – Friday
• Time: 8:30 PM – 11:00 PM
• Address: Bolster Legal, #93, 1st Floor, Wheelers Road, Cox Town, Bengaluru – 560005
• Bring: Updated CV + Govt. Photo ID+3 months Payslip
• Note: Male candidates are welcome to apply for all roles

Compensation & Benefits

• Salary (CTC): ₹18,000 – ₹28,000 based on experience & role
• Health Insurance
• Meals: Dinner & midnight snacks provided at office
• Work Environment: Professional & stable onsite role at Cox Town

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

• Food provided
• Paid sick time
• Provident Fund

Education:

• Bachelor's (Required)

Language:

• English (Required)

Location:

• Bengaluru, Karnataka (Required)

Shift availability:

• Night Shift (Preferred)

Work Location: In person