HIRING ON-CALL/ FULL-TIME CONCIERGE/FRONT DESK RECEPTIONIST

Concierge / Front Desk Receptionist
Elder Ashram – Holistic Senior Community

Elder Ashram, a warm and holistic community for seniors, is seeking a friendly, efficient, and trustworthy Concierge / Front Desk Receptionist to join our team. This role is ideal for someone who enjoys working with people, providing excellent service, and helping create a welcoming environment for residents and their families.

Key Responsibilities:

• Maintain a professional appearance in business attire
• Greet residents, families, and visitors with a warm and welcoming demeanor
• Serve as the primary point of contact for residents and families, assisting with requests and providing information
• Anticipate and understand resident needs, offering personalized support and solutions
• Coordinate services such as transportation upon request
• Answer and direct phone calls; take and distribute messages and mail
• Handle inquiries and resolve complaints promptly and professionally
• Monitor and manage entry and exit to help ensure the safety and security of the community

Qualifications & Skills:

• Previous experience as a concierge or in a customer service role preferred
• Strong English communication skills (verbal and written)
• Polite, professional, and patient demeanor
• Excellent multitasking and time-management abilities
• Strong problem-solving skills with a customer-focused mindset

Job Type:

• Full-time and Part-time positions available

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401k

Schedule Requirements:

• Day and evening shifts available
• Weekend availability required
• Must be available to work holidays

If you are passionate about providing exceptional service and enjoy working in a supportive, community-focused environment, we would love to hear from you.

Job Types: Full-time, Part-time

Pay: $20.00 - $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person