HIV Community Access & Growth Manager - PrEP

Community Access & Growth Manager

RipplePHX is a small, but mighty nonprofit in Phoenix, AZ. We are innovative, fast-paced, demanding and our goal is to address today’s HIV virus through impact-focused splashes of awareness, love, and celebrations of individual sexual expression as a back-to-grass-roots project created for our LGBTQ+ community. Our team works each week to empower our community to create their ripple by becoming informed, sharing knowledge, and embracing at least one tool to help stop the spread of HIV.

RipplePHX also operates RipplePrints, a community-based print shop that helps sustain our HIV programs while serving businesses, artists, and organizations across our community. From custom apparel and banners to stickers and promotional materials, RipplePrints transforms creative ideas into bold, high-quality products - with every order helping power HIV prevention, testing, and care services.

This position is a dual-role across both RipplePHX’s core HIV work and crosses over into RipplePrints. This role will help expand those partnerships, building relationships that not only grow RipplePrints but also strengthen the long-term impact of RipplePHX’s mission.

You will thrive in this role if you are goal-oriented, enjoy a fast-paced environment, can juggle multiple priorities, communicate effectively, and love building relationships while maintaining a results-driven mindset and keeping the mission of RipplePHX front and center. The ideal candidate will 1) love helping others, 2) be able to effectively communicate our mission, and 3) have a creative itch that also likes to get scratched.

OUR WORK ETHIC

Community Trust is #1

Our reputation is built on trust, and every interaction matters.

High Standards

We set the bar high because our community deserves excellence. We may not always hit the bar, but we strive to reach it in every way, every day.

Fast-Paced Environment

We require adaptability, quick thinking, and efficiency.

High Expectations

We expect dedication, professionalism, and commitment to results to make an impact on HIV in our community.

Funders Trust Us

We are responsible stewards of the resources that allow us to do this work. Solid productivity is important – not only in the work we do – but those who entrusted us with the ability to do the work.

Accountability

Owning responsibilities, following through, and maintaining integrity are non-negotiable. Learning from our mistakes is the only way we can improve. Perfection isn’t the expectation, but self-awareness and willingness to improve are.

Open to Feedback

A commitment to continuous improvement and maintaining the highest standards.

WHAT YOU’LL BE DOING

PrEP

• Conduct post-testing follow-ups (via phone and/or text) with clients to help them take the next steps in their PrEP journey.
• Assist and refer clients in finding PrEP providers that meet their financial, cultural, and geographic needs.
• Serve as RipplePHX’s expert on PrEP education, resources, and connection to care.
• Maintain and support RipplePHX’s PrEP protocols, policies and procedures to ensure consistent, high-quality client navigation.
• Develop creative strategies to grow and strengthen RipplePHX’s PrEP access pathways.
• Build and manage relationships with current and prospective PrEP providers.

Outreach & Growth

• Build and maintain relationships with community members and businesses to further support and expand the mission of RipplePHX.
• Communicate with clients to generate RipplePrints orders, manage timelines and design specifications to ensure accurate and timely production.
• Coordinate the preparation, production, packaging, and delivery of RipplePrints orders to ensure high-quality and timely fulfillment.
• Monitor and maintain RipplePrints inventory and production supplies, and producing orders as needed to support operations.
• Assist in the production of marketing materials to support the RipplePHX Outreach Team.
• Participate at least one outreach event per week to stay connected with our mission, which may include supporting RipplePrints or other RipplePHX activities.

General

• Recruit Phoenix LGBTQ+ community members for HIV Testing, Prevention, and HIV Treatment Services at Outreach events with an emphasis on reaching people who don't typically seek these services on their own.
• Be outgoing, enthusiastic and sex-positive while approaching community members in a variety of settings and engage in conversations about sexual health with community members regardless of HIV status.
• Engage with the Phoenix LGBTQ+ Community with a spirit of sex positivity, finding sexual health solutions tailored to individual needs, pleasures and kinks, and encouraging ALL members of our community to engage in at least one tool to reduce the impact of HIV.
• Conduct HIV Testing (training provided) while maintaining clinical and HIPAA standards.
• Maintain professionalism, confidentiality, credibility and empathy to clients.

MUST HAVE

• Enthusiasm and Passion for doing the hard work.
• Bilingual – must speak, read, and write both English and Spanish.
• Basic Knowledge of HIV, including Prevention, Treatment and Testing.
• The will and commitment to make HIV services accessible to the people who don't typically seek services on their own.
• A flexible schedule, typical would be 4 weekdays from 1pm to 9pm, and one outreach event typically on Thursday, Friday or Saturday evening.
• Willingness to learn and be curious.
• Access to your own, reliable vehicle – Valid Driver’s License and Valid Car Insurance.
• Ability to drive our mobile testing bus, The Chariot (with training).
• High School Diploma.
• Able to lift 50 lbs.
• Able to actively participate at both indoor and mostly outdoor events for 6+ hours year-round.

GREAT TO HAVE:

• Photoshop and/or Illustrator experience

Employees are eligible for benefits on Day 1 and employee coverage is 100% employer-paid. Benefits include Medical, Health Reimbursement Account, Dental, Vision, Disability, $100k Life Insurance and Retirement Benefits (with 6% employer match), Paid Time Off, Cell Phone and Internet Reimbursement.

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• 403(b) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Are you willing and able to drive a 25 foot bus (The Chariot) with training provided?
• This position requires full professional fluency in both English and Spanish. Are you able to comfortably speak, read, and write both languages in a professional setting?
• This role regularly works evenings and community outreach events (typically 1pm - 9pm shifts M-F and some weeks T-S, late evenings). Are you able to consistently work this schedule?
• This position blends community health outreach with business development for RipplePrints. Please share your comfort level of balancing sex-positive HIV prevention outreach for RipplePHX while also helping generate and manage print sales for RipplePrints?

Language:

• Spanish (Required)

Work Location: In person