Holiday Homes Manager

About the Role

We are looking for a reliable and proactive Operational Assistant Manager to oversee daily on-site operations for our holiday homes in Dubai Marina. The right candidate will ensure that each property is perfectly maintained, that guests receive 5-star service, and that all operational procedures are followed with precision and professionalism.

Key Responsibilities

• Guest Operations
• Welcome guests during check-ins and assist during check-outs.
• Ensure each apartment is fully prepared and in perfect condition before every arrival.
• Remain available from 9:00 AM to 6:00 PM to assist guests when needed.
• Monitor WhatsApp Business and respond promptly to guest inquiries or operational requests.
• Property & Maintenance Management
• Conduct detailed pre-check-in and post-check-out inspections for every unit.
• Prepare and send reports after each check-in and check-out, including photos, notes, and any observations.
• Maintain a complete and updated inventory list of all items in each property.
• Check that all appliances, lighting, and amenities are working correctly before each arrival.
• Supervise and coordinate with maintenance and cleaning teams.
• Have basic maintenance skills to handle minor fixes when needed.
• Operational Coordination
• Identify and report issues proactively, ensuring they are resolved quickly.
• Manage relationships and negotiate with suppliers, technicians, and contractors.
• Collaborate closely with management to improve processes and guest satisfaction.

Requirements

• Proven experience in holiday homes, hospitality, or property management.
• Basic technical knowledge in maintenance and repairs (electrical, plumbing, AC, etc.).
• Excellent communication and negotiation skills.
• Fluent in English (Arabic or French is a plus).
• Strong organizational and reporting abilities.
• Professional appearance and well-presented at all times.
• Must be based in or near Dubai Marina.
• Valid UAE driving license required.

What We Offer

• Competitive salary based on experience.
• Company car provided for operational duties.
• A dynamic and supportive work environment.
• Opportunities for growth within a fast-developing hospitality company.

Job Type: Full-time