Home Care Operations Assistant

Job Summary
We are seeking a dynamic and organized Administrative Assistant / Office Clerk to join our team! In this vital role, you will be the backbone of our daily operations, ensuring the smooth flow of administrative tasks and providing exceptional support to our team and clients. Your energy, attention to detail, and proactive approach will help create an efficient, welcoming office environment. This paid position offers an exciting opportunity to develop your office management skills while contributing to a vibrant workplace.

Responsibilities

• Administrative Support: Manage daily office tasks, including answering phones, filing, and maintaining digital records.
• Scheduling & Coordination: Assist with staff scheduling and communicate changes clearly to caregivers and clients.
• Compliance Assistance: Support the team with documentation tasks, including reviewing Electronic Visit Verification (EVV) logs and ensuring all records meet state guidelines.
• Client Interaction: Serve as a friendly point of contact for clients, their families, and our field staff.
• Process Improvement: Assist management, CEO, with data entry and organizing office files to streamline daily workflows.

Requirements

• Experience: Minimum of 1 year of experience in the homecare or home health industry is preferred.
• Technical Skills: Proficiency in Microsoft Office (specifically Excel and Word) and comfort with Home care Managmenet Software (Strong)
• Communication: Strong written and verbal communication skills; ability to interact professionally with diverse populations.
• Attention to Detail: Proven ability to manage documentation with high accuracy, particularly regarding regulatory compliance.
• Reliability: Strong work ethic and the ability to multitask.
• Language: If you speak bilingual such as Korean, Chinese or Vietnamese, This will be plus but not required.

Pay: $19.00 - $22.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person