HOME HEALTH CARE LIAISON

Job Overview
We are seeking a dynamic and dedicated Home Health Care Liaison to serve as the vital link between healthcare providers, patients, and home health agencies. This role is energized by the opportunity to foster meaningful relationships, promote quality home health services, and ensure seamless communication across all parties involved. The ideal candidate will be proactive, highly organized, and possess exceptional communication skills to advocate for patient needs while driving growth and collaboration within the healthcare community.

Responsibilities

• Develop and maintain strong relationships with physicians, hospitals, skilled nursing facilities, clinics, case managers, and community healthcare partners
• Generate new patient referrals and meet or exceed monthly admission goals
• Conduct engaging product demonstrations and presentations to educate providers about available home health solutions.
• Facilitate smooth onboarding processes for new patients and coordinate care plans in collaboration with medical teams.
• Negotiate service agreements and contracts with healthcare facilities to expand referral networks.
• Provide exceptional customer service by addressing provider inquiries promptly and professionally.
• Analyze referral patterns and market trends to identify opportunities for growth and service improvement.
• Organize and deliver professional sales presentations using Microsoft PowerPoint, emphasizing the benefits of home health care programs.

Requirements

• Minimum 2 years of recent experience as a Home Health Liaison or in home‑health‑specific marketing/referral development
• Strong knowledge of Medicare guidelines and home health eligibility is a plus
• Established referral network is highly desirable
• Strong negotiation skills coupled with excellent account management capabilities.
• Demonstrated ability to conduct product demos and technical sales effectively.
• Exceptional communication skills, both verbal and written, with an emphasis on active listening and clear articulation of complex information.
• Strong organizational skills to manage multiple accounts and coordinate care seamlessly.
• Analysis skills to interpret market data, referral trends, and customer feedback for strategic planning.
• Proficiency in Microsoft Office Suite, including Microsoft Word for documentation and Microsoft PowerPoint for presentations.
• Leadership qualities that inspire teamwork and foster collaborative relationships within healthcare settings.
• A proactive approach to outside sales efforts combined with a passion for delivering outstanding customer service. Join us in making a meaningful difference by connecting patients with compassionate home health care solutions!

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: Hybrid remote in Deerfield, IL 60015