Home Health Case Manager/Community Liaison (RN Required)

Job Summary
Abundant Life Home Health Agency is seeking a dynamic and clinically knowledgeable Home Health Case Manager / Community Liaison to support patient care coordination and referral development. This dual-role position combines clinical case management oversight with community outreach and relationship building to ensure high-quality, compliant, and patient-centered home health services.

The ideal candidate is experienced in home health operations, understands Medicare/Medicaid regulations (42 CFR §484), and excels in both clinical coordination and business development.

Responsibilities

Clinical Case Management

• Conduct and/or oversee initial and ongoing patient assessments, ensuring compliance with physician orders and Plan of Care (POC)
• Coordinate interdisciplinary services to meet patient needs in accordance with Medicare Conditions of Participation
• Ensure timely recertifications, reassessments, and care plan updates
• Monitor documentation for accuracy, completeness, and regulatory compliance (OASIS, visit notes, orders)
• Collaborate with physicians, nurses, aides, and therapists to ensure continuity of care
• Participate in case conferences and Quality Assurance/Performance Improvement (QAPI) activities
• Ensure services are delivered in accordance with individualized POC and agency policies

-------------------------------------------------------------------------------------------

Community Liaison / Business Development

• Develop and maintain relationships with hospitals, physicians, rehab facilities, assisted living facilities, and community organizations
• Educate referral sources on agency services, admission criteria, and patient eligibility
• Generate and track referrals to support agency census growth
• Represent the agency at community events, healthcare meetings, and networking opportunities
• Conduct facility rounding and outreach visits
• Maintain professional communication and follow-up with referral partners

------------------------------------------------------------------------------------------

Qualifications

• Licensed RN in the State of Florida
• Minimum 2-3 years home health experience (case management home health/hospital/insurance required)
• Knowledge of:
• Medicare/Medicaid home health regulations
• OASIS documentation requirements
• Plan of Care development and physician orders
• Strong communication, organizational, and interpersonal skills
• Ability to work independently in a field-based role
• Valid driver’s license and reliable transportation

----------------------------------------------------------------------------------------

Preferred Qualifications

• Experience with referral development or healthcare marketing
• Familiarity with Joint Commission standards
• Established relationships within local healthcare community (Tampa Bay area a plus)

------------------------------------------------------------------------------------------

Work Environment

• Combination of field visits, community outreach, and administrative coordination
• Flexible schedule based on patient and referral source needs

-----------------------------------------------------------------------------------------

Benefits

• Competitive salary (base + potential incentives/bonus for referral growth)
• Mileage reimbursement
• Health, dental, and vision insurance
• Paid time off (PTO)
• Professional development and training
• Supportive leadership and growth opportunities

-----------------------------------------------------------------------------------------

Equal Opportunity Employer Statement

Abundant Life Home Health Agency is an equal opportunity employer committed to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, disability, medical condition, national origin, marital status, or any other protected status in accordance with applicable federal and Florida laws.

Pay: $62,400.00 - $80,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Clearwater, FL 33761