Homeless Shelter Case Manager Assistant

Case Manager Assistant

Association of Religious Communities, Inc. (“ARC”): ARC is a 501(c)(3) nonprofit organization with a mission “to alleviate the causes of violence, suffering and hate while advancing peace, justice and human dignity.” ARC is an Equal Opportunity Employer committed to a workplace without discrimination of any kind.

Case Manager Assistant: The Case Manager Assistant is a source of support and guidance for people transitioning from a homeless shelter to permanent housing. Case Managers and assistants are trained and supervised to help clients find and sustain affordable housing. They advance client-centered goal planning, and coordinate access to appropriate resources to sustain long-term housing stability. Primary Responsibilities include but are not limited to :

• Assisting the Case Manager for all client related duties
• Housing Search Assistance to support voucher holders locate and secure housing
• Housing Case Management to assist households with multiple barriers to housing
• Helping clients access and maintain safe, decent, and affordable housing in order to increase self-sufficiency
• Supporting a successful transition to permanent housing by maximizing available resources and supports
• Improving a client’s capacity to remain housed during program participation and beyond by effectively connecting them with crucial community supports and helping them to attain greater economic stability
• Working with each client to develop and/or strengthen their goal plan and objectives
• Keeping records in state database (HMIS)
• Documenting all client interaction in hard copy client files
• Maintaining contact with clients appropriate to their pre/post housing needs in person and remotely
• Ensuring client interactions are person-centered, goal-focused and reflect each client’s goal plan
• Exercising patience, understanding, and concern for each client’s well-being, safety, development, and enjoyment of life.
• Coordinating access to services benefitting client goals and supporting clients in navigating the process
• Participating in meetings with Management, Staff, and other specified meetings/trainings, as required
• Providing occasional transportation for clients when necessary
• Ensuring compliance with agency and grant requirements
• Performing annual lease renewal and inspections for each client and accurately updating files
• Utilizing signed release to communicate effectively in verbal and written forms with clients, their families, significant others, coworkers, supervisors, and/or other agencies
• Operating proficiently a personal computer, cell phone, fax machine, printer, scanner and copier
• Reporting to Program Manager and Executive Director on a frequent basis

Additional Responsibilities

• Assist Executive Director as needed
• Exercise respect for all co-workers and clients
• Assist in fundraising events to benefit agency and programs
• Assist in Comida Food Pantry distribution

Job Type: Full-time

Pay: $42,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Professional development assistance

Application Question(s):

• Have you ever been arrested for anything involving violence or narcotics?

Education:

• Master's (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person