HOMEOWNER SERVICES COORDINATOR

Are you passionate about supporting smooth operations and making a meaningful impact in your community?

At Habitat for Humanity of Seattle-King & Kittitas Counties, one of the largest Habitat affiliates in the country, we’re looking for dynamic, solutions-oriented professionals who thrive in fast-paced environments, embrace challenges, and are dedicated to generating a lasting impact on affordable homeownership in the Puget Sound. Since 1986, we’ve created 1,000 housing solutions for more than 2,600 people and successfully advocated for fair housing policies at the city, county, and state levels. As we set our sights on doubling our impact and serving an additional 2,000 people by 2030, we need the right team members to help us get there.

Join us as a HOMEOWNER SERVICES COORDINATOR, where you’ll contribute to efficient office operations, provide essential administrative support, and help support our mission of affordable homeownership.

Your Impact:

• Greet clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location.
• Answer, screen, and direct phone calls; field questions about Habitat and our programs, take messages and schedule appointments.
• Responsible for conference room calendars – to include resolving potential scheduling conflicts, set-up, and clean-up before/after meetings, and greeting incoming guests.
• Ensure office and breakroom cleanliness and organization, to include management of restock items as purchased by Operations Administrator in breakroom, and responsible for all office supply orders – such as paper, pens, and specific requests by team.
• Responsible for scheduling Homeowner services’ meetings, classes, and events and communicating with attendees about the event.
• Update and manage homebuyer database, pulling reports when needed.
• Communicate, gather, and audit homebuyer documents for monthly check-ins and accurately save and store them in SharePoint file.
• Communicate, gather, and audit applicant files and relay missing items to help expedite application decisions.
• Responsible for mail distribution to whole office, as well as coordinating outgoing mail and FedEx pick-ups as requested by team and ensures coverage of mail distribution responsibility when out-of-office.
• Manage in-office volunteers, train new volunteers for reception-related responsibilities, and ensuring coverage of reception-related responsibilities when out-of- office.
• Ensure that homebuyer and applicant documents are saved and filed into the appropriate workspaces/folders in online filing system and any paper files. Create and manage new and existing homebuyer files.
• Assist Operations Administrator as directed with event coordination.
• Assist Marketing Coordinator with the creation, revision and prep of marketing materials when needed.
• Set up new hire desks with office supplies, as directed by HR.
• Other duties as assigned

What You Bring:

• High School diploma or GED required. An associate degree, business school certificate or related education is preferred. Significant prior experience may be substituted for a combination of the educational requirements.
• Bilingual (Spanish and English) – conversational, written, and interpretative fluency
• Strong attention to detail and ability to work collaboratively.
• Strong communication and organizational skills.
• Ability to work independently and proactively without constant supervision.
• Experience in nonprofit and/or administrative role preferred.
• Experience with multiline phone, preferred.
• Proficient in MS Office Suite with emphasis on Outlook and scheduling functions

Our Mission: We build strength, stability, and self-reliance through shelter.
Our Vision: A world where everyone has a decent place to live.
Core Values: Lead with service. Respect all people. Build community. Deliver results.

Our people are our greatest asset and a vital part of achieving our mission. We offer generous benefits, including: medical, dental, and vision insurance along with vacation and sick leave, short and long-term disability coverage, 401(k) with employer matching, and opportunities for professional development.

Join our team and make a difference in our community!