Hospital Billing & Administrative Executive

Job Title: Hospital Billing & Administrative Executive
(Corporate / Cash / TPA Billing & Patient Coordination)

Location: Siliguri, West Bengal

Organization: A reputed multi-specialty hospital focused on ethical practice, structured growth, and patient-centered care.

Job Overview: We are looking for a dynamic and responsible individual who can handle hospital billing operations (Corporate, Cash, TPA, Insurance), understand the internal workflow of a hospital, and gradually take on patient counseling and management coordination responsibilities.

This role is not limited to billing. The selected candidate will be groomed to become an integral part of hospital operations and management support.

Key Responsibilities:

Billing & Financial Operations

• Preparation of Cash, Corporate, TPA & Insurance bills
• Coordination with TPAs for approvals, queries, and documentation
• Ensuring billing accuracy and compliance with hospital policies
• Managing discharge billing process smoothly and professionally
• Maintaining proper billing records and reconciliation

Hospital Workflow Understanding

• Learning hospital structure, departments & internal processes
• Coordinating between reception, nursing, doctors & accounts
• Ensuring seamless patient flow and documentation

Patient Counseling & Coordination

• Explaining treatment estimates and billing structure to patients/attendants
• Assisting patients in understanding insurance/TPA processes
• Supporting patients during admission & discharge procedures
• Handling sensitive financial discussions professionally

Management Support Role

• Assisting management in operational improvements
• Coordinating with vendors/associated persons (if required)
• Handling commission/pay coordination where applicable (as per management guidance)
• Contributing ideas for hospital growth, branding, and efficiency
• Maintaining confidentiality in all financial and operational matters

Required Skills & Qualities:

• Experience in hospital billing / TPA handling preferred
• Knowledge of HMIS software preferred
• Strong communication skills
• Financial accuracy and accountability
• Professional conduct and trustworthy personality

Qualification: Graduate (Commerce / Management / Healthcare Administration preferred)

Experience: 2–4 years in hospital billing/TPA preferred

Growth Opportunity: This position offers:

• Direct exposure to hospital management
• Operational learning
• Opportunity to grow into an administrative/managerial role
• Long-term stability in a structured healthcare environment.

Salary & Performance-Based Confirmation:

• The role carries a 6-8 month observational period.
• Performance, billing accuracy, integrity, conduct, and reliability will be evaluated.
• Confirmation of permanent employment will depend on management assessment.
• Salary revision and growth opportunities will be performance-based.
• If performance or conduct is found unsatisfactory during probation, the hospital reserves the right to discontinue employment as per policy.

Job Type: Full-time

Pay: From ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person