Hospitality Assistant - Cafe

The Opportunity

At Infinite Aged Care, we pride ourselves on our ability to provide an environment which encourages and enables residents to remain independent and live their best lives with Infinite everyday! We have a permanent full time position for a Barista / Cafe Allrounder at our Knoxfield care home.

Our Barista / Cafe Allrounder creates a friendly and customer service environment where residents and their families can come and socialise over a hot or cold beverage or snack.

Typically, this involves:

• Welcoming all customers with a warm, friendly and helpful personality and attitude!
• Service of a range of snacks including hot and cold sandwiches, cakes, muffins etc.
• Preparation and service of hot and cold (non-alcoholic) beverages - it is essential you have a barista certificate and make yummy coffees
• Cleaning of kitchen, service areas and dining area around the coffee shop.
• Follow and carry out daily, weekly and monthly procedures to maintain high quality cafe operations
• Work with the Chef Manager to talk through supply of items needed to run the cafe properly
• Ensure the cafe area is free any workplace hazards, trips, slips or other items that may cause a safety issue.
• Maintain a professional, respectful and inviting cafe environment which is a positive reflection of our company.
• Assist in / provide back up support in dining room service when required.

View our Infinite table annual event that brings our residents together sharing food, stories and companionship: Our Infinite Table - YouTube

This role is a physical role whereby you will do a lot of bending, squatting, lifting and pushing items to carry out your daily tasks safely. It is important you can perform these tasks without risk of injury to yourself, your colleagues and our residents.

About You

At Infinite Aged Care, we hire on attitude and aptitude, so experience in the aged care sector is not necessary. Whilst formal qualifications such as a cert II in hospitality would be highly regarded, it is more important that you have a friendly disposition, a willingness to help others and demonstrated experience in a customer service or a hospitality environment such as retail, coffee shop, bar, or restaurant.

In addition to this it is essential that you have:

• Demonstrated barista cafe hospitality experience with a passion for providing a friendly customer service environment.
• Strong workplace safety attitude, behaviours and "eye" for removing all hazards.
• Demonstrated ability to work independently, be a self-starter, confidence and communicates very well with others especially the kitchen staff.
• Ability to problem solve, 'think on your feet', show initiative to perform at a high standard
• Excellent communication & interpersonal skills and the ability to make people feel welcomed
• Hard Working, flexible with good availability to cover shifts.

Benefits - Why work for us?

• FREE mandatory & self-paced training modules throughout your employment.
• Earn extra income via Carefriends employee referral program ( unlimited referrals)
• Earn extra income via weekly shift bidding for extra shifts in your week.
• Dedicated and structured workplace induction plan with an assigned buddy for your initial shifts.
• Ability to cross-skill into hospitality and resident engagement teams.
• Discounted Fitness Passport to access health and wellbeing sessions.
• Ability to span your career across our 17 homes nationally.
• Employee Assistance Program for family, financial and wellbeing support services.
• Discounted retail, fuel and technology items via Employee discounts provider - Flare.
• Enjoy Discounted Health Insurance with Australian Unity.

Come join us and play your part in Making Aged Care Great

NOTE: To be successful in this position you will be required to complete pre-employment checks. You will also need to hold a current NDIS clearance and/or be happy to apply (How to apply NDIS). Part of your application will be providing proof of age e.g. driver's license or age card (Passport will not be accepted). If you don't have this, you will need to apply via the state-based Department of Transport websites.