Hospitality Operations Manager

Job Title: Hospitality Operations Manager

Job Summary

Are you an experienced hospitality leader ready to take ownership of operations in a growing accommodation brand?
Dhofar Serenity Residency Homes LLC is seeking a Hospitality Operations Manager to lead daily operations, elevate guest experiences, and drive performance across our serviced residences and homestay portfolio in Salalah.

This is an excellent opportunity for a results-driven professional who thrives in a dynamic environment and wants to play a key role in scaling a modern hospitality business.

What You’ll Do

• Oversee daily operations of serviced apartments and homestay properties
• Ensure high standards in guest experience, housekeeping, and maintenance
• Manage front office, reservations, and guest relations processes
• Monitor occupancy rates, pricing strategies, and revenue performance
• Lead, train, and supervise operational staff and department heads
• Implement SOPs and improve operational efficiency across properties
• Coordinate with vendors, suppliers, and service providers
• Handle guest feedback, reviews, and service recovery professionally
• Ensure compliance with local regulations and safety standards
• Prepare operational reports and performance insights for management

What We’re Looking For

• 5+ years of experience in hospitality operations, hotel management, or property management
• Proven experience managing serviced apartments, hotels, or short-term rentals
• Strong leadership and team management skills
• Knowledge of reservation systems, OTAs (e.g., Booking platforms), and revenue management
• Excellent problem-solving and decision-making ability
• Strong communication skills in English (Arabic is a plus)
• Ability to work in a fast-paced, guest-focused environment

About the Company

Dhofar Serenity Residency Homes LLC is a Salalah-based hospitality company specializing in premium serviced apartments and homestay experiences. We combine comfort, local culture, and high-quality service to deliver memorable stays for both leisure and business travelers.

Why Join Us

• Be part of a growing and modern hospitality brand
• Leadership role with real impact on operations and growth
• Collaborative and supportive work environment
• Opportunities to innovate and improve guest experiences

How to Apply

Ready to take the next step in your hospitality career?
Apply now with your updated CV. Shortlisted candidates will be contacted for the next stage.

Job Type: Full-time

Pay: RO900.000 - RO1,400.000 per month

Work Location: In person