Overview
Cafe Monarch is seeking a poised, personable, and highly organized Host/Hostess to join our distinguished front-of-house team. As the first point of contact for our guests, you will play a vital role in setting the tone for an exceptional fine dining experience. The ideal candidate brings polished communication skills, genuine hospitality, and a natural grace under pressure.
Responsibilities
- Warmly welcome guests upon arrival and provide elegant guidance to their table
- Manage the seating chart with precision to ensure seamless flow and optimal guest comfort
- Answer phone calls promptly and professionally, assisting with reservations and inquiries
- Maintain a pristine and organized front-of-house environment
- Coordinate with servers and culinary staff to support timely, attentive service
- Present seasonal tasting and wine menus and initiate water service with sophistication
- Maintain our signature candle program, ensuring ambiance aligns with our high standards
- Print and prepare daily menus with accuracy and attention to detail
- Address guest requests and concerns with discretion and professionalism
- Utilize reservation and POS systems, including Aloha POS and/or Micros POS
Qualifications
- Prior host/hostess or hospitality experience in fine dining preferred
- Exceptional customer service skills and a guest-first mindset
- Impeccable verbal and written communication
- Familiarity with POS and reservation systems (Aloha or Micros a plus)
- Ability to multitask efficiently in a refined, fast-paced setting
- Background in hotel guest services or luxury service environments is a plus
- A polished appearance, positive attitude, and eagerness to learn are essential
Join us in crafting unforgettable moments for every guest who walks through our doors.
Pay: $20.00 - $24.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person