Host

Host Job DescriptionPosition Overview

Come be part of the opening team! We are seeking a warm, professional Hostess to be the welcoming face of our new restaurant. The Hostess creates exceptional first impressions and ensures smooth guest flow throughout their dining experience.

Key ResponsibilitiesGuest Reception

• Greet all guests warmly and professionally upon arrival
• Manage reservations and walk-in guests efficiently
• Provide accurate wait time estimates during busy periods
• Answer phone calls and assist with reservation inquiries
• Thank guests as they depart and invite them to return

Seating & Flow Management

• Seat guests according to table assignments and server rotations
• Monitor dining room capacity and table turnover
• Balance seating to ensure even distribution across sections
• Communicate with servers about new table assignments
• Manage waitlist effectively during peak times

Reservation Management

• Handle reservation system (phone and online bookings)
• Maintain organized reservation book or digital system
• Confirm reservations and special requests
• Accommodate special seating needs when possible
• Coordinate with management for large parties or events

Communication & Coordination

• Act as liaison between front-of-house and management
• Inform servers and managers of guest concerns or special occasions
• Alert management to VIP guests or special situations
• Maintain clear communication during service transitions

Cleanliness & Organization

• Keep host stand area clean and organized
• Ensure lobby and entrance areas are tidy and welcoming
• Maintain menus in clean, presentable condition
• Monitor restroom cleanliness and alert staff when needed
• Assist with opening and closing duties

QualificationsRequired

• Excellent customer service and communication skills
• Professional appearance and friendly, outgoing personality
• Ability to remain calm and composed under pressure
• Strong organizational and multitasking abilities
• Basic math skills for managing waitlists and table counts
• Flexible schedule including evenings, weekends, and holidays

Preferred

• Previous hostess or customer service experience
• Familiarity with reservation systems (OpenTable, Resy, etc.)
• Knowledge of restaurant terminology and operations
• Bilingual abilities (Spanish)
• Experience with phone systems

Physical Requirements

• Ability to stand for extended periods (6-8 hours)
• Comfortable walking throughout the restaurant
• Capability to lift and carry menus and supplies (up to 20 lbs)
• Professional presentation and adherence to dress code

Skills & Attributes

• Exceptional interpersonal skills
• Patient and courteous demeanor
• Ability to handle difficult situations gracefully
• Strong attention to detail
• Team player with positive attitude
• Problem-solving mindset

Compensation & Benefits

• Competitive hourly wage
• Flexible scheduling
• Employee meal discounts
• Opportunities for advancement

GreenHouse LLC is an equal opportunity employer committed to creating a diverse and inclusive workplace.

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

• Flexible schedule

Work Location: In person