Host

Overview
We are seeking a friendly and organized Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your hospitality skills will shine as you manage reservations, greet guests, and coordinate seating arrangements in our busy restaurant environment.

Duties

• Greet and welcome guests as they arrive, ensuring a positive first impression.
• Manage the seating chart and efficiently assign tables to guests based on availability.
• Answer phone calls with professionalism, taking reservations and providing information about the restaurant.
• Maintain a clean and organized front-of-house area, including the host stand.
• Assist with guest inquiries and provide excellent customer service throughout their dining experience.
• Collaborate with servers and kitchen staff to ensure smooth operations during peak hours.
• Utilize TouchBistro POS system for managing reservations and guest flow effectively.
• Communicate any special requests or needs from guests to the appropriate staff members.

Requirements

• Previous experience in hospitality or customer service is preferred.
• Familiarity with POS systems is a plus.
• Strong communication skills and phone etiquette to engage effectively with guests.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• A passion for providing outstanding guest services and enhancing the overall dining experience.
• Must be able to work flexible hours, including evenings and weekends.

Join us in delivering exceptional service and creating memorable experiences for our guests!

Job Type: Part-time

Pay: $15.50 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person