Responsibilities and duties:
- Managing bookings, either in person, over the phone, or online
- Greeting customers as they walk into the restaurant and guiding them to their table
- Providing customers with menus and answering any initial questions they may have
- Giving guests accurate wait time estimates and seating them in the waiting area
- Optimizing seating at different tables to ensure even workload for wait staff
- Creating an appropriate atmosphere for guests that’s in line with the restaurant or bar’s image or branding
- Providing a point of contact for customer feedback and helping to resolve any customer issues
- Providing personalized service and assistance for large parties of guests and VIPs
- Ensuring cleanliness and hygiene standards are met in the front of house area
- Assisting with the opening and closing of the restaurant
- Learning the food and beverage menu
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Work Location: In person