Job Summary
We are seeking an energetic and personable Host to create a warm, welcoming atmosphere for our guests. As the first point of contact, you will be responsible for greeting guests with enthusiasm, managing reservations, and ensuring a smooth flow of seating and guest services. Your positive attitude and excellent communication skills will set the tone for an exceptional dining experience, fostering guest satisfaction and loyalty. This role offers an exciting opportunity to be the friendly face that makes every guest feel valued from the moment they arrive.
Duties
- Greet guests promptly with a friendly, energetic demeanor and assist with seating arrangements
- Manage reservations efficiently using POS (Point of Sale) systems such as Aloha POS or Micros POS
- Answer incoming phone calls professionally, providing information about wait times and reservations
- Maintain a clean, organized host stand and ensure guest comfort while waiting
- Coordinate with servers and kitchen staff to optimize seating flow and reduce wait times
- Handle guest inquiries and special requests with hospitality-focused service and clear communication
- Support guest relations by addressing concerns politely and escalating issues when necessary to ensure satisfaction
Requirements
- Previous experience as a Host or Hostess in a food service or restaurant environment preferred
- Strong customer service skills with a welcoming, positive attitude
- Excellent communication skills, including phone etiquette and guest interaction
- Familiarity with POS systems such as Aloha POS or Micros POS is advantageous
- Experience in hospitality, serving, or hotel settings is a plus
- Ability to multitask efficiently in a fast-paced environment while maintaining professionalism
- Knowledge of restaurant operations, guest services, and hospitality standards is highly desirable
Join our team to deliver memorable first impressions that keep guests coming back! We value energetic individuals who thrive on creating joyful dining experiences through exceptional hospitality.
Pay: $16.00 - $19.00 per hour
Benefits:
Work Location: In person