Host

Overview
We are seeking a friendly and organized Host/Hostess to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and exceptional guest experience. This role requires excellent communication skills, a passion for hospitality, and the ability to manage guest relations effectively.

Responsibilities

• Greet guests upon arrival with a friendly demeanor and positive attitude.
• Manage reservations and seating arrangements to optimize the dining experience.
• Maintain an organized waiting list and communicate wait times to guests.
• Provide menus and inform guests about daily specials or promotions.
• Assist in coordinating with servers and kitchen staff to ensure smooth service flow.
• Handle phone inquiries with professionalism, providing information about the restaurant and taking reservations as needed.
• Uphold cleanliness and organization of the host/host station.
• Address guest concerns or complaints promptly and courteously, ensuring satisfaction.

Skills

• Previous experience in food service or restaurant settings is preferred.
• Strong customer service skills with a focus on guest relations.
• Excellent communication skills, both verbal and written.
• Familiarity with Toast POS or other point-of-sale systems is a plus.
• Ability to multitask in a busy environment while maintaining attention to detail.
• Proficient phone etiquette for handling inquiries and reservations.
• A passion for hospitality and creating memorable experiences for guests.
• Open Table experience is preferred, But not required

Join our team as a Host/Host, where your contributions will play a vital role in delivering outstanding service and enhancing our guests' dining experiences!

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Work Location: In person