Overview
We are seeking a friendly and organized Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your primary responsibilities will include greeting guests, managing reservations, and coordinating seating arrangements to optimize flow within the restaurant.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage reservations and seating arrangements efficiently to minimize wait times.
- Communicate with the kitchen and waitstaff to ensure smooth service flow.
- Answer phone calls with professionalism, providing information about the restaurant and taking reservations.
- Maintain cleanliness and organization of the host/host area.
- Assist in managing guest inquiries and complaints with a focus on customer satisfaction.
- Provide menus and inform guests of daily specials or promotions.
Skills
- Strong hospitality skills with a passion for providing excellent guest services.
- Excellent communication skills, both verbal and written, with effective phone etiquette.
- Ability to work well under pressure in a fast-paced environment while maintaining composure.
- Strong organizational skills to manage multiple tasks simultaneously.
- A team player who collaborates effectively with colleagues to enhance the dining experience.
Must be able to do weekends. Join us in delivering outstanding service and making every guest feel special!
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person