Host

Job Overview
We are seeking a friendly and organized Host to join our dynamic team. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a smooth dining experience. Your exceptional customer service skills will help set the tone for the entire visit, making it memorable for our guests.

Responsibilities

• Greet and welcome guests as they arrive, ensuring a warm and friendly atmosphere.
• Manage reservations and seating arrangements efficiently to optimize table turnover.
• Assist guests with inquiries about the menu, specials, and restaurant policies.
• Maintain cleanliness and organization of the front-of-house area.
• Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
• Handle phone calls with professionalism, providing information and taking reservations as needed.
• Utilize Resy system accurately for managing guest check-ins and tracking wait times.
• Address guest concerns promptly and effectively to enhance their dining experience.

Experience

• Previous experience in a hospitality or food service environment is preferred.
• Strong customer service skills with a focus on guest relations.
• Excellent phone etiquette and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• A passion for providing exceptional guest services in a restaurant or hotel setting is highly valued.

Join us in delivering outstanding hospitality experiences that keep our guests coming back!

Job Types: Full-time, Part-time

Pay: $13.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person