Host

***A New Japanese Restaurant Experience Is Coming to Northville — Join Our Opening Team!***

You are the first chapter of every guest's story at House of Umami. Before they taste the broth, before they experience the craft, they experience you. We are looking for a Host who understands that a warm, genuine welcome is not just a courtesy. It is the foundation of everything we do.

Benefits of Being a Colleague

• $13.00 – $16.00 per hour
• Flexible scheduling
• Employee discount
• Paid training
• Health insurance
• Growth opportunities as we expand across Michigan

The Umami Way

• Set the Tone. A simple 'Hi, two?' will not cut it here. Greet every guest genuinely, make eye contact, and make them feel like they have arrived somewhere special.
• Own the Experience. From the moment a guest walks in to the moment they leave, you are a key part of what makes this visit memorable.
• We Are Colleagues, Not Just Coworkers. You are part of a team moving toward a shared goal. Be ready, be present, and support everyone around you.
• My Pleasure Is Our Standard. Handle every request, every question, and every challenge with grace, professionalism, and a genuine desire to help.

What You Bring to the Table

• Previous experience in a restaurant or hospitality setting
• A warm, professional presence and natural ability to connect with guests
• Excellent phone etiquette and communication skills
• Ability to manage reservations, wait times, and seating efficiently under pressure
• Comfort handling carry-out orders and operating a point-of-sale system
• Flexibility to work evenings, weekends, and holidays
• Must be 18 or older (required for alcohol service responsibilities)
• Ability to lift up to 25 lbs and stand for extended periods

Your Role in the Experience

• Welcome every guest with a warm, genuine greeting and make them feel at home from the first second
• Manage reservations and walk-in traffic with accuracy and calm efficiency
• Provide honest, friendly wait time estimates and proactively communicate with waiting guests
• Answer phone inquiries and assist with reservations with professionalism and care
• Seat guests thoughtfully according to the seating system and server rotation
• Assist with carry-out orders, including packaging and timely delivery to guests
• Support servers and the broader team by assisting with pre-bussing, table resets, and side work
• Notify management immediately any time a guest is not fully satisfied

If you believe that a great welcome changes everything and you are ready to be the face of a flavor revolution, we want to hear from you.

House of Umami is a proud equal opportunity employer. We maintain a drug-free workplace.

Pay: $13.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person