Job Overview
We are seeking a friendly and organized Host/Host to join our team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a smooth dining experience. This role requires excellent communication skills and a passion for providing outstanding customer service in a fast-paced environment.
Duties
- Greet guests as they arrive and manage the seating arrangements to ensure an efficient flow of customers.
- Utilize POS systems, such as Aloha POS, to manage reservations and track guest preferences.
- Assist in maintaining guest relations by addressing inquiries and resolving any issues that may arise during their visit.
- Collaborate with the wait staff and kitchen team to ensure timely service and guest satisfaction.
- Provide information about menu items, specials, and restaurant policies to enhance the guest experience.
- Help maintain cleanliness and organization of the front-of-house area, including waiting areas and dining spaces.
Qualifications
- Previous experience in food service or hospitality is preferred but not required.
- Strong customer service skills with the ability to communicate effectively with guests and team members.
- Familiarity with guest services and relations, ensuring that all guests feel valued and welcomed.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and a willingness to help others is essential for success in this role.
Join us in creating memorable experiences for our guests while working in a dynamic team environment!
Job Types: Full-time, Part-time, Seasonal
Pay: $17.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Night shift
Ability to Commute:
- Lake George, NY 12845 (Required)
Ability to Relocate:
- Lake George, NY 12845: Relocate before starting work (Required)
Work Location: In person