Host / Cashier

Job Overview
We are seeking an energetic and friendly Host / Cashier to join our dynamic team! In this pivotal role, you will be the first point of contact for our guests, creating a welcoming atmosphere that sets the tone for an exceptional experience. Your enthusiasm and excellent communication skills will ensure guests feel valued from the moment they arrive. As a cashier, you will handle transactions efficiently and accurately, contributing to smooth operations and guest satisfaction. This position offers a fantastic opportunity to develop your hospitality skills in a lively environment where guest service is always the top priority.

Duties

• Greet guests warmly upon arrival, providing friendly and attentive service to create a positive first impression
• Manage guest seating arrangements and waitlist management with efficiency and professionalism
• Operate POS systems such as Aloha POS or Micros POS to process orders and payments swiftly and accurately
• Handle cash, credit card, and other payment methods with precision, ensuring all transactions are correctly recorded
• Maintain cleanliness and organization of the host stand and cashier area to uphold high standards of hygiene and presentation
• Communicate effectively with team members regarding guest needs, reservations, or special requests
• Provide excellent guest relations by addressing questions, resolving concerns promptly, and ensuring overall satisfaction
• Demonstrate strong phone etiquette when taking reservations or answering inquiries

Qualifications

• Prior experience as a Host/Hostess or Cashier in food service or restaurant environments preferred
• Proven customer service skills with a friendly, approachable demeanor
• Experience with restaurant POS systems such as Aloha POS or Micros POS is highly desirable
• Strong communication skills and the ability to handle guest interactions with professionalism
• Knowledge of hospitality standards, including guest services and serving best practices
• Ability to multitask efficiently in a fast-paced setting while maintaining attention to detail
• Previous hotel or guest relations experience is a plus but not required
• Excellent phone etiquette and interpersonal skills to foster positive guest experiences

Join us in creating memorable moments for every guest! We value energetic team players who thrive on delivering outstanding service in a lively hospitality environment. All positions are paid roles committed to providing a rewarding experience for both our team members and our guests.

Job Type: Part-time

Pay: $17.75 - $26.80 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person