HOST / HOSTESS

Job Duties

Be gracious, friendly, patient and have a helpful attitude towards guests as the first person they see.
Run the central kitchen host station where all patrons will check-in if they have food orders and receive a pager. Handle to-go orders.
Sell merchandise and Beer Cans from the togo station.
ID guests when needed.
Answer the phone, taking any messages as needed
Recommend and check out board games from our library of games to guests
Assist with customers inquiries or complaints when asked.
Have a strong knowledge of all products sold
Create material for social media posts.
Support the bartenders, taproom manager and other staff as needed
Bus and clean tables when appropriate
Help with restocking, cleaning, setup and/or breakdown of the taproom, restrooms, patio, and all other service areas as needed
Follow all safety and health regulations
Be a brand ambassador and potentially represent Red Bear at festivals and local events
Any other assigned tasks as assigned by management

Qualifications

Some full-service restaurant experience is required for this role. Fast food/fast casual experience does not transfer.
Excellent customer service skills
Enjoy Board games and/or be willing to learn about them.
Ability to work efficiently and multi-task in a fast-paced environment
Enjoy working in public in a positive friendly manner
Ability to take direction and work both independently as well as part of a team
Ability to communicate effectively with customers, other staff and management
Passion for beer and brewing with a desire to learn more
Positive, fun attitude and self-motivated work ethic
Be able to work in a noisy and often very active environment
Ability to stand in one place for extended periods of time
Ability to work outside for extended periods of time
Ability to lift up to 50 lbs occasionally
Commitment to learn basic of ASL
Flexible schedule with availability on nights and weekends
Willingness & ability to engage with digital interface for scheduling & team communication