Host Hostess

The Old Spaghetti Factory has an Immediate Opening for a Host/Hostess to join our Team! Apply online now or in person between 2-4pm!

About Us:

The Old Spaghetti Factory is a family-owned company proudly serving delicious Italian food and providing excellent service by our personable and friendly team members since 1969! We believe in positivity, teamwork and a true sense of belonging throughout our company for all our Team Members! The OSF family extends from Honolulu to Louisville with 42 locations across 12 states.

Host/Hostess Job Description:

The Host/Hostess is the first point of contact for guests and is responsible for creating a warm and welcoming atmosphere. A friendly demeanor, exceptional customer service and the ability to multitask contribute to the overall success of this position.

What You Will Do:

• Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude.
• Manage guest flow, take reservations, manage wait list, assign tables, ensure fair and efficient seating.
• Maintain a clean and organized front-of-house area and waiting area.
• Assist in clearing dishes and cleaning tables.
• Escort guests to their assigned tables, present menus, and assist with seating arrangements, accommodate special seating requests if possible.
• Engage with guests, anticipate their needs, and respond promptly to inquiries or concerns.
• Obtain knowledge of daily specials, menu items and restaurant promotions.
• Maintain a professional, polished appearance, adhering to company standards.

About You:

• Previous customer service or restaurant experience is a plus but not required.
• Exceptional interpersonal and communication skills to interact effectively with guests and team members.
• Strong organizational and multitasking abilities to handle high-volume situations efficiently.
• Ability to remain calm and composed, providing excellent service even during busy times.
• A positive and friendly demeanor.
• Flexibility to work evenings, weekends, and holidays.
• Able to lift 40lbs, stand, walk, bend, reach and stoop throughout shift.

Benefits When Joining Our Team:

• Paid training, Weekly pay
• Career advancement opportunities
• Discounted meals during shifts
• Medical, Dental & Vision benefits in accordance with Affordable Care Act
• 401(K) for those who meet eligibility requirements
• Employee Assistance Program, 24/7 Well-Being Advisor
• Prescription Savings
• Credit, Housing & Debt Counseling services
• ESG Adviser
• Life Insurance & AD&D Insurance
• Verizon Wireless discount

APPLY ONLINE NOW! OR IN PERSON BETWEEN 2-4 PM MON-SUN

Job Posting is open until filled position(s) are filled.

We consider employment for qualified applicants with criminal histories in a manner consistent with the requirements of state, city, and county laws.