Host / Hostess – 1878 On the Lake (Seasonal Restaurant Host)

Description:

Be the first impression of an exceptional dining experience. Join Lake Lawn Resort as a Host/Hostess at 1878 On the Lake and create a welcoming, organized, and seamless experience for every guest.

Position Details

• Employment Type: Seasonal
• Shift: Flexible (Days, Evenings, Weekends)
• Department: Food & Beverage / Restaurant

What You’ll Do

• Greet guests and provide a warm, professional first impression
• Manage reservations and seating using a rotation system
• Escort guests to tables and present menus
• Monitor dining room flow and seating availability
• Answer phones and accurately take reservations
• Communicate wait times and accommodate special seating requests when possible
• Coordinate with kitchen and service staff on large parties or special requests
• Assist servers and bussers as needed during peak times
• Maintain a clean, organized host stand and entry area
• Observe service standards and escalate guest concerns when needed

Requirements:

What We’re Looking For

• Previous host, restaurant, or customer service experience preferred, but not required
• Strong communication and guest service skills
• Ability to stay organized and composed in a fast-paced environment
• Comfortable managing multiple tasks at once
• Basic computer skills (reservation systems, Microsoft Office a plus)
• Positive attitude and team-oriented mindset

Physical Requirements

• Ability to stand and walk for extended periods
• Frequent movement throughout the dining area
• Ability to lift up to 10 lbs occasionally

Work Environment

• Indoor and occasional outdoor restaurant setting
• Moderate to loud noise levels during peak service
• High-volume, guest-focused environment

About Lake Lawn Resort

Located on Delavan Lake, Lake Lawn Resort offers elevated dining experiences alongside exceptional hospitality. Our front-of-house team plays a key role in delivering memorable guest experiences.

Disclaimer

This role includes a variety of responsibilities to support daily operations.