Host / Server Assistants

Job Summary
We are seeking energetic and friendly Host / Server Assistants to join our dynamic hospitality team. In this role, you will be the first point of contact for our guests, ensuring they receive a warm welcome and exceptional service experience. Your enthusiasm and attention to detail will help create a lively, inviting atmosphere that keeps guests coming back. Whether managing reservations, assisting servers, or providing guest relations support, your positive attitude will be key to our success.

Responsibilities

• Greet guests promptly with a friendly and professional demeanor, creating a welcoming environment.
• Manage reservations and seating arrangements efficiently using POS systems such as Aloha POS or Micros POS.
• Assist servers by delivering food and beverages, refilling drinks, and clearing tables to ensure smooth service flow.
• Maintain cleanliness and organization of the host stand, dining area, and waiting zones in compliance with health standards.
• Provide excellent customer service by addressing guest inquiries, resolving concerns, and ensuring guest satisfaction.
• Support guest relations by demonstrating strong communication skills and phone etiquette when handling reservations or inquiries.
• Collaborate with team members to uphold hospitality standards and deliver memorable guest experiences.

Requirements

• Previous host/hostess experience or food service background preferred but not required; enthusiasm is key!
• Strong communication skills with the ability to engage confidently with guests and team members.
• Experience with restaurant POS systems such as Aloha POS or Micros POS is advantageous.
• Knowledge of hotel or hospitality industry practices is a plus.
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining a positive attitude.
• Excellent guest service skills with a focus on guest relations and hospitality excellence.
• Professional phone etiquette and clear communication abilities are essential for success in this role. Join us to be part of an energetic team dedicated to delivering outstanding hospitality experiences! We value every team member’s contribution and are committed to fostering a supportive environment where you can thrive. This paid position offers an exciting opportunity to develop your skills in customer service, restaurant operations, and guest engagement—all while working in a lively, rewarding setting.

Pay: $16.00 - $21.00 per hour

Work Location: In person