Host/Cashier

PLEASE READ CAREFULLY BEFORE APPLYING

Do not apply for this position unless you are fully fluent in both English and Spanish, can attend mandatory monthly off-site paid training without exception, and are prepared to meet high standards for hospitality, professionalism, communication, and accountability every shift.

Host / Cashier

Hiring Locations: Downey and Pico Rivera
Employment Type: Part Time
Compensation: Hourly pay plus tips

We are currently hiring Host/Cashier candidates for both our Downey and Pico Rivera locations. Applicants may be considered for either location based on availability, experience, and business needs.

This is not a typical Host/Cashier position.

If you are looking for a job where you simply seat guests, answer phones, or run a register, this role is not a fit.

At Mariscos Choix, hospitality is intentional. We believe service is transactional, but hospitality is transformational. Our Host/Cashier team is the first and last impression of our restaurant, and that responsibility is taken seriously.

Fluency in BOTH English and Spanish is required. No exceptions.

Mandatory monthly off-site paid training is required. No exceptions.

This position interacts directly with guests who speak only Spanish and guests who speak only English. You must be able to communicate clearly, confidently, and professionally in both languages to properly assist guests and perform the responsibilities of this role.

About Mariscos Choix

Mariscos Choix is built on a culture of genuine hospitality, high standards, and accountability. We do not just serve food. We create experiences.

Every guest interaction matters. Every team member plays a role in making guests feel cared for, seen, respected, and welcomed.

What This Role Truly Requires

As a Host/Cashier, you are the tone setter for the entire dining experience. Your role goes far beyond greeting guests, managing the waitlist, answering phones, or processing payments.

You are responsible for creating a welcoming, organized, professional, and memorable experience from the moment guests arrive to the moment they leave.

This role requires emotional awareness, confidence, urgency, strong communication, and professionalism under pressure. You must be able to manage guest flow, communicate clearly with the team, handle busy moments calmly, and deliver hospitality without excuses.

We are not looking for someone who wants to work under the radar, avoid guest interaction, or do the bare minimum. We are looking for a standout Host/Cashier who takes pride in being the face of the restaurant.

Our Standard: Unconditional Hospitality

We believe in unconditional hospitality.

That means every guest is treated with warmth, respect, patience, and professionalism regardless of how busy the restaurant is, how long the wait is, or how challenging the situation may be.

A great Host/Cashier understands that hospitality is shown through tone, body language, eye contact, communication, organization, and the ability to make guests feel cared for even during high-pressure moments.

Non Negotiable Expectations

Please apply only if you meet all of the following:

Fully fluent in both English and Spanish

Available to attend mandatory monthly off-site paid training

Exceptional customer service and hospitality skills

Positive, friendly, and professional demeanor

Strong communication skills

Emotional awareness and professionalism under pressure

Strong work ethic, reliability, and accountability

Team first mentality

Ability to perform in a fast paced, high volume environment

Willingness to be held to a high standard every shift

This Position Is Not a Fit For Someone Who

Is not fluent in both English and Spanish

Cannot attend mandatory monthly off-site paid training

Does not enjoy direct guest interaction

Gets overwhelmed easily during busy shifts

Has poor communication skills

Has a negative attitude under pressure

Needs constant reminders to stay focused

Does not take punctuality and reliability seriously

Only wants to do the minimum required

Does not want to be held accountable

Key Responsibilities

Greet and warmly welcome guests with professionalism and confidence

Manage reservations, waitlists, and seating flow efficiently

Answer phone calls and communicate clearly with guests in both English and Spanish

Process cash and card transactions accurately using the POS system

Maintain a clean, organized, and professional host/cashier station

Communicate effectively with front of house and back of house teams

Support smooth guest flow and an organized dining room experience

Assist guests with questions, concerns, and requests in a professional manner

Represent Mariscos Choix with warmth, confidence, and hospitality

Attend mandatory monthly off-site paid training sessions

Complete manager directions in a polite, timely, and accurate manner

Qualifications

Fluency in both English and Spanish is required

Availability for mandatory monthly off-site paid training is required

Previous experience in hospitality, guest services, cashiering, hosting, or a similar role preferred

Strong communication skills and emotional awareness

Ability to multitask while remaining calm and professional

Detail oriented with a passion for high quality guest experiences

Must be dependable, respectful, professional, and accountable

Must be able to work in a fast paced restaurant environment

Why Join Mariscos Choix

Hospitality driven culture with clear standards and structure

Paid monthly training and professional development

Opportunities for growth and advancement within the company

Hourly pay plus tips

Employee discounts

Strong team environment with high expectations

Growth Opportunity

This position is designed as a pathway for team members who want to grow within the restaurant.

Team members who consistently demonstrate strong hospitality, reliability, communication, professionalism, and performance as a Host/Cashier may be considered for advancement to a Server position after approximately 9 months to 1 year in the role.

Advancement is not automatic. It is based on performance, professionalism, guest awareness, accountability, and the ability to consistently uphold the standards of Mariscos Choix.

Final Note

Anyone can seat tables or process payments. Not everyone can deliver true hospitality.

We are looking for someone who takes pride in creating meaningful guest experiences, communicates clearly in both English and Spanish, cares deeply about professionalism, and wants to be part of a team that holds itself to a higher standard.

How to Apply

Submit your resume through Indeed.

Please include which location you are applying for: Downey, Pico Rivera, or both.

Only hospitality driven, bilingual candidates who meet the requirements will be considered.

Mariscos Choix is an equal opportunity employer. Hiring decisions are based on qualifications and the ability to perform the responsibilities of the role.

Job Type: Part-time

Pay: $18.50 - $19.90 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule

Application Question(s):

• Are you fully fluent in BOTH English and Spanish and comfortable assisting guests in both languages during service?
• This position requires mandatory in person training once per month. Are you able to attend without exception?
• This role requires evening, weekend, and holiday availability based on restaurant needs. Are you available to work these shifts?
• This role focuses on hospitality and guest experience, not just seating tables or processing payments. Are you comfortable working in a role with high expectations for guest interaction and professionalism?
• This restaurant operates with high standards for professionalism, punctuality, and accountability every shift. Are you comfortable working in an environment where expectations are strictly enforced?
• This position requires standing, walking, and interacting with guests for extended periods during busy restaurant shifts. Are you able to perform these essential job functions with or without reasonable accommodation?
• This role requires consistently greeting guests warmly, maintaining a professional and welcoming demeanor, and providing attentive service during busy shifts. Are you comfortable meeting these guest hospitality standards every shift?
• Are you comfortable commuting to and working at our Pico Rivera location

Work Location: In person