Job Overview
Join our dynamic team as a Hostess Cashier, where your vibrant personality and exceptional customer service skills will create memorable experiences for our guests. In this lively role, you will be the welcoming face of our establishment, managing guest seating arrangements while efficiently handling cashier responsibilities. Your enthusiasm and professionalism will ensure smooth operations, foster guest satisfaction, and contribute to a positive dining atmosphere. This paid position offers an exciting opportunity to develop your hospitality skills in a fast-paced environment that values energy, communication, and guest relations.
Responsibilities
- Greet guests warmly with a friendly and energetic demeanor, providing excellent first impressions.
- Manage guest seating by coordinating reservations and walk-in arrivals to optimize flow and wait times.
- Operate POS systems such as Aloha POS or Micros POS to process orders accurately and efficiently.
- Handle cashier duties including billing, payments, and issuing receipts with professionalism and attention to detail.
- Maintain clear communication with kitchen staff and servers to ensure seamless service delivery.
- Assist with phone inquiries, reservations, and guest questions using proper phone etiquette.
- Support guest relations by addressing concerns promptly and courteously, ensuring a positive experience for all visitors.
Requirements
- Previous host/hostess experience in a restaurant or food service setting is preferred.
- Strong customer service skills with the ability to communicate effectively with diverse guests.
- Experience working with POS systems such as Aloha POS or Micros POS is highly desirable.
- Knowledge of restaurant operations, serving procedures, and hospitality standards.
- Excellent phone etiquette and guest relations skills to foster a welcoming environment.
- Ability to multitask efficiently in a fast-paced setting while maintaining attention to detail.
- Previous hotel or guest services experience is a plus but not required; enthusiasm for hospitality is essential. Join us and be part of an energetic team dedicated to delivering outstanding guest experiences!
Pay: From $18.00 per hour
Work Location: In person