Hostess Cum Receptionist

Alpago Group is a diversified luxury conglomerate headquartered in Dubai, UAE, with business interests spanning high-end real estate development, design & build, automotive, and manufacturing . Known for crafting iconic ultra-luxury villas, residences, and commercial spaces, Alpago delivers world-class excellence through its divisions — Alpago Properties, Alpago Design & Build, Alpago Manufacturing, and F1rst Motors .

The Hostess cum Receptionist serves as the first point of contact for all visitors, guests, and clients of Alpago Group. The role is responsible for creating a warm, professional, and luxury experience while managing all front-office, hospitality, and administrative duties in line with Alpago’s corporate standards. The position is office-based in Dubai and follows a Monday to Saturday work schedule .

Key Responsibilities

Front Desk Management

• Greet and welcome all guests, clients, and visitors in a courteous and professional manner.
• Maintain the reception area’s appearance and ensure it reflects Alpago’s high-end corporate image.
• Answer and direct incoming phone calls, emails, and inquiries efficiently.
• Manage visitor logs, issue access passes, and coordinate with security for clearances.
• Ensure seamless communication between departments through professional front-desk coordination.

Hospitality & Guest Relations

• Prepare and serve refreshments to guests, ensuring meeting rooms are set up before and after appointments.
• Coordinate meeting room bookings, schedules, and setups for management and client meetings.
• Support in organizing in-office events, executive visits, and hospitality arrangements as required.

Administrative Support

• Handle courier services, mail distribution, and maintenance of front-desk supplies.
• Support the HR and Administration departments in documentation, filing, and correspondence.
• Maintain and update staff contact lists, visitor records, and daily attendance where applicable.

Professional Presentation

• Maintain an elegant and polished appearance as per the Alpago Dress Code & Appearance Policy (formal black and white attire, neat grooming, and minimal accessories).
• Exhibit professionalism, discretion, and confidentiality at all times.
• Represent Alpago’s luxury brand image with poise and a positive demeanor.

Qualifications & Skills

• Bachelor’s Degree or Diploma in Hospitality, Business Administration, or a related field.
• 2–4 years of experience as a Receptionist, Hostess, or Front Office Executive in a luxury or corporate environment .
• Excellent communication and interpersonal skills; English fluency essential
• Strong organizational, multitasking, and coordination skills.
• Proficiency in MS Office (Word, Excel, Outlook).
• Highly presentable, professional, and customer-service oriented.