Hostess/Host

A Host/Hostess presents a positive first impression of the establishment’s friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into reservation book, show Guests to their table and bid Guests farewell as they leave. Additionally, the Host/ hostess cares for our guests and performs light housekeeping duties such as cleaning the entryway, menus and ensures restrooms are clean throughout service,stocked and orderly. You will also bus tables & reset them. As a member of an energetic team, the Host/Hostess may also need to answer the phones and bus tables when needed. Availability must include nights and weekends.

Responsibilities:

Greet incoming and departing Guests warmly with a genuine smile and eye contact

Escort them to assigned dining area & present menus

Use visual cues to seat Guests in either the bar or dining area depending on their preference Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff

Answer incoming calls to the restaurant and provide appropriate service

Manage the flow of Guests into the Dining and Bar areas

Provide accurate wait times to incoming Guests if appropriate

Tend to special Guest needs and requests

Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies Help dining room staff by setting and clearing tables

Contribute to team effort by accomplishing related results as needed

Requirements:

Must be able to read menus

Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance

Must be able to clearly communicate Guests’ needs to waiters/ waitresses, Managers, etc

Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests

Must be able to walk and stand during entire shift

Must be able to reach, bend, stoop and wipe

Must be able to understand requests for assistance

Must be able to carry trays or supplies (10-30 lbs.)

A desire to help out where needed and work as part of a team

Passion for providing extraordinary service

The ability to thrive in a fast-paced environment

An appetite for learning (and great food)

Flexibility to work a variety of shifts

Experience in a full-service restaurant preferred

Must be upbeat, outgoing and positive

Must be able to assist Guests and possess great Guest relations skills

Ability to work positively in a fast-paced environment

Ability to stand/walk and stay focused and alert for extended periods of time

Ability to work effectively within a team

Ability to effectively communicate on the telephone.

Must be able to work Wednesday, Friday,Saturday 3:00- 9:00pm

Must be at least 18

Job Type: Part-time, Wednesday/Friday/Saturday 3pm-9pm

Pay: $11 hour, also receives a cash tip out daily at the end of your shift which brings it to $15-$25 per hour

Hours per week:

• 16

Job Type: Part-time

Pay: $11.00 - $25.00 per hour

Benefits:

• Employee discount

Work Location: In person