Host/Server

Job Overview
We are seeking an energetic and welcoming Host/Server to be a part of our vibrant hospitality team! In this dynamic role, you will be the first point of contact for our guests, creating a warm and inviting atmosphere that sets the tone for an exceptional dining experience. Your enthusiasm, excellent communication skills, and passion for guest service will ensure every visitor feels valued and attended to. Whether managing reservations, greeting guests, or delivering outstanding service at the table, you’ll play a vital role in fostering a lively and memorable environment. This paid position offers an exciting opportunity to develop your hospitality skills while contributing to a positive guest experience.

Responsibilities

• Warmly greet guests upon arrival, providing a friendly and professional first impression
• Manage reservations and seating arrangements efficiently using POS systems
• Escort guests to their tables, ensuring comfort and satisfaction from the moment they arrive
• Take accurate food and beverage orders with clear communication to kitchen staff and bartenders
• Serve food and drinks promptly while maintaining high standards of hospitality and guest relations
• Handle guest inquiries with professionalism, providing information about menu items, specials, and restaurant policies
• Maintain cleanliness and organization of the host stand and dining area throughout shifts
• Assist in managing wait-lists during busy periods, ensuring smooth flow of seating arrangements
• Process payments accurately using POS systems, including handling cash, credit cards, and other payment methods
• Uphold excellent phone etiquette when taking reservations or answering guest questions remotely
• Collaborate with team members to ensure seamless service delivery and guest satisfaction
• Support guest relations by addressing concerns promptly and professionally to enhance overall experience

Qualifications

• Previous host/host experience or food service background preferred but not required; enthusiasm for hospitality is essential
• Strong customer service skills with a positive attitude and genuine friendliness
• Excellent communication skills to interact effectively with guests and team members
• Familiarity with restaurant POS systems is a plus
• Ability to multitask efficiently in a fast-paced setting while maintaining attention to detail
• Professional phone etiquette skills for reservation handling and guest inquiries
• Knowledge of serving procedures and hospitality standards preferred but not mandatory
• Reliable, punctual, and able to stand, walk, or sit for extended periods during shifts

Join us in creating memorable moments for our guests! We value energetic team players who thrive in lively environments and are passionate about delivering top-tier service. This position offers an engaging work atmosphere where your hospitality talents can shine!

Pay: From $7.25 per hour

Benefits:

• Employee discount

Work Location: In person