Job Overview
We are seeking an energetic and personable Host/Server to join our vibrant hospitality team! In this role, you will be the welcoming face of our establishment, creating a positive first impression for every guest. Your enthusiasm and excellent communication skills will ensure guests feel valued and comfortable from the moment they arrive. As a key player in delivering exceptional guest experiences, you will coordinate seating arrangements, take orders, serve food and beverages, and maintain a lively, friendly atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your hospitality skills while contributing to a dynamic team environment.
Duties
- Greet guests warmly with a friendly smile and provide attentive, personalized service throughout their visit
- Manage reservations and seating arrangements efficiently to minimize wait times and maximize guest satisfaction
- Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring clarity and attention to detail
- Serve food and drinks promptly while maintaining high standards of presentation and quality
- Assist guests with menu selections, answer questions about ingredients or specials, and provide recommendations to enhance their dining experience
- Maintain cleanliness and organization of the host stand, dining areas, and service stations
- Handle guest inquiries or complaints professionally, demonstrating excellent guest relations and phone etiquette
Skills
- Proven experience as a Host/Hostess or Server in a fast-paced restaurant or hospitality environment
- Strong customer service skills with the ability to engage guests positively and build rapport
- Excellent communication skills for clear interaction with guests and team members
- Familiarity with restaurant POS systems such as Aloha POS or Micros POS is highly preferred
- Previous experience in food service or hotel guest services is advantageous
- Knowledge of hospitality standards including guest relations, serving procedures, and phone etiquette
- Ability to multitask efficiently while maintaining a friendly demeanor under pressure
Join us if you’re passionate about creating memorable dining experiences! We value energetic individuals who thrive on delivering top-notch service in a lively setting. This role offers an excellent platform to grow your hospitality career while working alongside a dedicated team committed to excellence.
Job Type: Part-time
Pay: $17.50 - $26.89 per hour
Work Location: In person