Host/Support

Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be responsible for creating a welcoming atmosphere for guests, managing reservations, and ensuring smooth guest flow throughout the dining experience. This role requires excellent communication skills and a passion for providing outstanding customer service.

Responsibilities

• Greet guests warmly as they arrive and escort them to their tables.
• Manage reservations and waitlists efficiently to optimize seating arrangements.
• Communicate effectively with guests regarding wait times and special requests.
• Maintain cleanliness and organization of the host stand and dining area.
• Assist in coordinating with servers and kitchen staff to ensure timely service.
• Handle guest inquiries and concerns with professionalism, ensuring a positive dining experience.
• Utilize Aloha POS or similar systems for managing reservations and orders as needed.
• Provide excellent guest relations by being attentive, helpful, and responsive to customer needs.

Requirements

• Previous experience in a restaurant or food service environment is preferred but not mandatory.
• Strong customer service skills with the ability to communicate clearly and effectively.
• Proficient phone etiquette for handling reservations and inquiries.
• Ability to multitask in a busy environment while maintaining attention to detail.
• A positive attitude with a genuine desire to help guests enjoy their dining experience.
• Familiarity with POS systems, particularly Aloha POS, is a plus but not required.

Join our team as a Host/Host where your contributions will enhance the overall guest experience in our restaurant!

Job Types: Full-time, Part-time

Pay: $14.00 - $18.00 per hour

Work Location: In person